Excel 2013 Starting With Two Windows?

Anonymous
2013-03-03T19:48:44+00:00

Upon installation of Office 2013 yesterday, I have found in a day that Excel starts with Two Windows, i.e. one is the application with no Book, while the other offering to select from a collection of templates, from which if I select Blank Workbook, the blank one window remains to be opened, while the other operating one opens with a default template instead of the Book.xltx & Sheet.xltx placed in XLStart folder of Office15? Even upon exiting I need to close both the windows separately, in other words using Alt+F4 twice.

Any idea, what might be causing the trouble?

Thanx in advance.

Microsoft 365 and Office | Excel | For home | Windows

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Anonymous
2013-03-04T12:13:14+00:00

Hello Faraz,

Thank you for contacting Microsoft community. We are glad to assist you with your concern.

As per the description, looks like the Excel application starts in two windows.

To resolve the issue, let us open Excel in application safe and check how they work.

To do that, press the ‘Windows + R’ key on the keyboard.

In the Run open box type in ‘Excel /safe’ and hit ok.

Note: There is a space between Excel and /.

If application safe mode works, try disabling the add-ins associated with Excel applications and check.

To do that, do the following:

  1. Open the application. Click on File and then click on options.
  2. In the Options Window click on Add-ins.
  3. Select Com Add-ins in the Manage list in the Add-ins section and click Go. Now uncheck the all the add-ins and click Ok.

You may also refer to the section Additional troubleshooting in the following article and check if it helps:

http://support.microsoft.com/kb/280504

If you still have questions, you can always reply and I’ll be happy to assist you.

Thank you

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Anonymous
2013-07-18T16:53:50+00:00

Here's what finally appears to have worked for me. I suspected that it had something to do with the PERSONAL.XLSB workbook so after closing a regular workbook and getting the blank gray window I went to View>Window and found that Unhide was the only option so I clicked that and then Hide and saved the change and now everything closes as it should.

Bloody annoying that no one in MS support has been any help on this.

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  1. Anonymous
    2015-08-19T21:49:05+00:00

    Thanks buddy. However, with various desktops / laptops changed at my end (at my bank) the problem never did return since the very first reply (Girish's) was carried out, i.e. booting only once with the safe mode and then rebooting.

    And I'm sure my employer would not shift to Windows X right away, sigh...

    :(

    Anyway thanks! Shall try the same on my personal machines at home.

    Never expected the issue to be so long lasting and turn out to be a never ending discussion!

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  2. Anonymous
    2015-08-19T18:56:49+00:00

    When I upgraded to Windows 10 on July 29th, 2015. Have not seen the two windows problem in Excel to date.

    If you are able to, I would strongly recommend upgrading to Windows 10.

    Hope this helps.

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  3. Anonymous
    2015-08-19T16:20:52+00:00

    Thank you!!! This worked for me. I never understood the personal file anyway...

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