Excel 2013 Starting With Two Windows?

Anonymous
2013-03-03T19:48:44+00:00

Upon installation of Office 2013 yesterday, I have found in a day that Excel starts with Two Windows, i.e. one is the application with no Book, while the other offering to select from a collection of templates, from which if I select Blank Workbook, the blank one window remains to be opened, while the other operating one opens with a default template instead of the Book.xltx & Sheet.xltx placed in XLStart folder of Office15? Even upon exiting I need to close both the windows separately, in other words using Alt+F4 twice.

Any idea, what might be causing the trouble?

Thanx in advance.

Microsoft 365 and Office | Excel | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2013-03-04T12:13:14+00:00

Hello Faraz,

Thank you for contacting Microsoft community. We are glad to assist you with your concern.

As per the description, looks like the Excel application starts in two windows.

To resolve the issue, let us open Excel in application safe and check how they work.

To do that, press the ‘Windows + R’ key on the keyboard.

In the Run open box type in ‘Excel /safe’ and hit ok.

Note: There is a space between Excel and /.

If application safe mode works, try disabling the add-ins associated with Excel applications and check.

To do that, do the following:

  1. Open the application. Click on File and then click on options.
  2. In the Options Window click on Add-ins.
  3. Select Com Add-ins in the Manage list in the Add-ins section and click Go. Now uncheck the all the add-ins and click Ok.

You may also refer to the section Additional troubleshooting in the following article and check if it helps:

http://support.microsoft.com/kb/280504

If you still have questions, you can always reply and I’ll be happy to assist you.

Thank you

Was this answer helpful?

70+ people found this answer helpful.
0 comments No comments
Answer accepted by question author
Anonymous
2013-07-18T16:53:50+00:00

Here's what finally appears to have worked for me. I suspected that it had something to do with the PERSONAL.XLSB workbook so after closing a regular workbook and getting the blank gray window I went to View>Window and found that Unhide was the only option so I clicked that and then Hide and saved the change and now everything closes as it should.

Bloody annoying that no one in MS support has been any help on this.

Was this answer helpful?

50+ people found this answer helpful.
0 comments No comments

92 additional answers

Sort by: Most helpful
  1. Anonymous
    2013-10-07T14:43:13+00:00

    Tried everything the guys here suggested and still - two windows, one good and one blank. 

    any other options I should try before downgrade to office 2010?

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2013-10-04T18:01:59+00:00

    Glad it's working for everyone.  I tried both suggestions above to no avail.  Any way to stop the PERSONAL.XLSB from opening in a visible window and not closing it when I close Excel?

    unhide Personal.xlsb and then re-hide :)

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2013-09-07T15:44:21+00:00

    Thank you BRBNB, your suggested fix helped in my cases.

    Was this answer helpful?

    0 comments No comments