Excel 2013 Starting With Two Windows?

Anonymous
2013-03-03T19:48:44+00:00

Upon installation of Office 2013 yesterday, I have found in a day that Excel starts with Two Windows, i.e. one is the application with no Book, while the other offering to select from a collection of templates, from which if I select Blank Workbook, the blank one window remains to be opened, while the other operating one opens with a default template instead of the Book.xltx & Sheet.xltx placed in XLStart folder of Office15? Even upon exiting I need to close both the windows separately, in other words using Alt+F4 twice.

Any idea, what might be causing the trouble?

Thanx in advance.

Microsoft 365 and Office | Excel | For home | Windows

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Anonymous
2013-03-04T12:13:14+00:00

Hello Faraz,

Thank you for contacting Microsoft community. We are glad to assist you with your concern.

As per the description, looks like the Excel application starts in two windows.

To resolve the issue, let us open Excel in application safe and check how they work.

To do that, press the ‘Windows + R’ key on the keyboard.

In the Run open box type in ‘Excel /safe’ and hit ok.

Note: There is a space between Excel and /.

If application safe mode works, try disabling the add-ins associated with Excel applications and check.

To do that, do the following:

  1. Open the application. Click on File and then click on options.
  2. In the Options Window click on Add-ins.
  3. Select Com Add-ins in the Manage list in the Add-ins section and click Go. Now uncheck the all the add-ins and click Ok.

You may also refer to the section Additional troubleshooting in the following article and check if it helps:

http://support.microsoft.com/kb/280504

If you still have questions, you can always reply and I’ll be happy to assist you.

Thank you

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Anonymous
2013-07-18T16:53:50+00:00

Here's what finally appears to have worked for me. I suspected that it had something to do with the PERSONAL.XLSB workbook so after closing a regular workbook and getting the blank gray window I went to View>Window and found that Unhide was the only option so I clicked that and then Hide and saved the change and now everything closes as it should.

Bloody annoying that no one in MS support has been any help on this.

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92 additional answers

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  1. Anonymous
    2013-10-07T16:01:40+00:00

    Hi All 

    Simply delete all the files under the location

    "C:\Users\******\AppData\Roaming\Microsoft\Excel\XLSTART"

    Where ***** is the user name

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  2. Anonymous
    2015-04-13T14:43:24+00:00

    Unfortunately for some of us we cannot delete the Personal.XLSB file because it contains needed macros etc.

    This worked for me when nothing else would.

    In the XLStart folder C:\Users\*******\AppData\Roaming\Microsoft\Excel\XLSTART (where ***** is your username) right click on the Personal.XLSB file and go to Properties. Check the Hidden option and then apply/ok.

    The Personal file is still available for excel to access any needed macros or templates, but does not open its own window.

    Hope this helps!

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  3. Anonymous
    2013-12-05T12:38:11+00:00

    I was also having this intermitttant issue and I found out that it is related to the Explorer preview pane. It only occurs if the preview pane is open and the xls file was never selected. Double clicking on the xls file opens 2 instances of excel (one empty). The second instance is probably the one used to show the file in the preview pane. Once the file have been seen at least once in the preview pane(during the current session)  the issue does not occurs, anymore (until reboot and/or some time has elapse. I guess there is some sort of caching)

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