why the fonts in word 2013 are blurry?

Anonymous
2013-01-31T05:32:47+00:00

rendering the fonts in word 2013 is horrible! 

Will Microsoft change it?

This is a similar problem like with Internet Explorer 9 & 10.

What is going on?

IE8 works good, Office 2010 also...

Then?

Microsoft 365 and Office | Word | For home | Windows

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Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
2013-02-07T22:33:51+00:00

Check under File>Options>Advanced>Display and check the box for "Use subpixel positioning to smooth fonts on screen" and also try changing the setting for "Disable hardware graphics acceleration"

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  1. Anonymous
    2014-01-13T21:59:23+00:00

    Just "upgraded" to Office 2013 from 2010, and 5 minutes in I start thinking I need glasses. Until I open up my old Notepad and see everything is still nice and crispy there. Say what? 140$ for a program that shows blurry letters as opposed to the old Notepad!?

    Found this thread, but alas, no matter how I change "hardware graphics acceleration", "subpixel positioning" or "cleartype" the letters are still blurry in Office 2013. Sure I can see a difference depending on the settings, but the letters still look alive crawling around on my screen. I'm on a desktop, Windows 7, running 1920x1080, everything's updated.

    So, Microsoft, update?

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  2. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2014-01-14T05:04:13+00:00

    A lot of problems with Office 2013 are caused by third party (non-Microsoft) applications.  This is my (expanding) list of things to try when Office 2013\365 won’t start or crashes:

    See the Article “Why can’t I start my Office 2013 application at:

    http://office.microsoft.com/en-us/support/why-cant-i-start-my-office-2013-application-HA104011864.aspx

    Refer to the following website for information on repairing Office 2013\365:

    http://office.microsoft.com/en-us/project-help/repair-or-remove-office-2010-HA010357402.aspx

    See Office 2013 install woes - http://office-watch.com/t/n.aspx?a=1834

    See the KnowledgeBase article “Office 2013 applications crash on launch at the splash screen” at:

    http://support.microsoft.com/kb/2813143

    Or see the KnowledgeBase article Error: “Something went wrong and we can't sign you in right now” when trying to install Office 2013 at:

    http://support.microsoft.com/kb/2811180/en-us/

    Also see my response in

    http://answers.microsoft.com/en-us/office/forum/office\_2013\_release-word/microsoft-word-2013-has-stopped-working/67b81016-849f-481a-bce5-bf04797ac03b

    Do you have Abbyy Finereader installed on the PC? A number of people have reported that removing it overcomes problems with 2013.  See:

    Office programs may crash with the FineReader add-in installed at:

    http://support.microsoft.com/kb/2755838

    Do you have “Fun Tools” add-in? A number of people have reported that removing it overcomes problems with 2013

    Do you have Toshiba Book Reader installed on the PC?  It has been reported that uninstalling that brings Office back to working status.

    Do you have the Acrobat PDFMaker add-in.  It has been reported that uninstalling that overcomes an issue with a message appearing that states "The document contains macros. Macro support for this application is disabled. Features requiring VBA are not available. Would you like to open this document as a read only?"

    Also see: http://answers.microsoft.com/en-us/office/forum/office\_2013\_release-word/microsoft-word-has-stopped-working-when-i-close/8375b5b6-4f7e-46ed-a02b-90152ecad287#LastReply and

    http://answers.microsoft.com/en-us/office/forum/office\_home-word/word-and-excel-2013-crashing-on-windows-7/5389390c-e989-4c8e-8fe0-62673f1410ce?page=4#LastReply

    It appears that there may be some hardware incompatibilities as well.  If you have the NVIDIA driver NVWGF2UM.DLL, try renaming it as: NVWGF2UM.old as was mentioned in:

    http://answers.microsoft.com/en-us/office/forum/office\_2013\_release-word/microsoft-word-has-stopped-working-when-i-close/8375b5b6-4f7e-46ed-a02b-90152ecad287#LastReply

    From the File tab, select Options and then click on Advanced and then in the Display section of the dialog, check the box for Disable hardware graphics acceleration

    For the error message "There was a problem sending the command to the program", use Windows Explorer to access the C:\Program Files\Microsoft Office\Office15 folder and right click on WINWORD.EXE then on Properties, go to the Compatibility tab and uncheck all the boxes.  It has also been reported that the problem can be overcome by editing the registry at HKEY_CLASSES_ROOT\Word.Document.12\shell\Open and deleting the ddeexec key.

    The ddeexec can also be deleted from

    HKEY_CLASSES_ROOT\Word.DocumentMacroEnabled.12\shell\Open.

    That fix is described at ...

    http://www.dilloway.co.uk/there-was-a-problem-sending-the-command.html

    It has been reported that uninstalling FastPictureView and FastPictureViewer Pro… overcomes the issue of the Minimize, Maximize, Close and Help buttons not being visible in Office 2013.

    If you have a Canon 8350 printer, try using the Canon MF8000 UFRI LT XPS driver as detail in the post by Riad Amstha on April 14 in the thread at:

    http://answers.microsoft.com/en-us/office/forum/office\_365hp-word/office-2013-crashes-with-canon-8350-printer/e2bf6530-92e0-47ef-b6ec-e803a91793d0?page=3#LastReply

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  3. Anonymous
    2014-01-14T15:52:08+00:00

    Thanks for the list. I've been pulling out my hair since last night (I've got a job to do; writing) and went through the ideas for fixing Office. Also tried reinstalling the drivers for video card and monitor (even though there've been no updates since last), played around with the graphical settings for my video card drivers, OS color settings, monitor settings, the works.

    Don't know where along the road my problem was fixed, but the ants are now dead; my letters are rock solid as in every other program, such as good old Notepad :D

    Now, back to work, and thanks again for the help :)

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  4. Anonymous
    2014-01-15T11:58:29+00:00

    I installed Office 2013 on clean installs of Windows 8 and later 8.1. No other third party software whatsoever had been installed. In both cases the text was so blurry I could not use Office 2013 at all.

    Doug. I'm calling you out in regards to your long-winded post. 95% of it has absolutely no relevance to the blurry text problem.

    Your post is just an attempt to justify your existence.  Got to be seen to be doing something eh?  Even if is irrelevant.  Wally of "Dilbert" fame would be proud of you.

    The reality is that Microsoft have no sensible customer-focused answer to the blurry text problem.

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