They do care and they don't: Depends how you look.
They push new technologies and test on US. Some are praising new stuff some are hesitating to step forward. That's reason they always sell two version of OS at once. Now this is Windows 7 and 8. So we can choose. And they measure way of usage. Based on this,
new (improved) version will be made.
But they do not need to care more than that. What on earth you'll install on your PC if not some version of Windows and some version of Office? Face it: There is not very likely, that any windows user will made a switch. Mac users and Linux user do not bother
with Windows at all. So sooner or later we will buy (or steal) new version of MS software, so they do not need to shake for their customers. I waited from 1994 (first beta release) until early 2009 to finally get fully functional windows'95-like OS. Now I
do not have any need for something else, until that new OS will be so sophisticated and thought as 7 is.
While Office 2003 share the same sympathies as Win7, it was dated by its design even in 2003. While I could not stand 2007 GUI and I never worked a minute with 2007 or 2010 version of office, a 2013 version is somehow acceptable for me. But this font issue
and some macros and mail merge issues holds me still having 2003 installed as well. While all reading and writing I do in 2003, finishing is done in 2013.
My FIX (now as I know the issue) is having really big fonts on screen. Like 200% of magnification. Issue is gone. On my laptop I do not have Office installed at all, so low resolution is not issue there. I use WEB app, where issue is not present. On my Windows
Phone, fonts are so small, that this is no issue as well. The only issue is on fullHD desktop screen at 100% magnification. Thanks to this thread, I fixed that too.
I'm sure (hope) they'll figure out how to fix that issue too. Maybe like "detecting" where is viewed and engaging clear type according to that.
- in IE11, they gave cleartype back already.
PS: I feel sorry for all users of Windows 8 with non touch displays, because of all issues it brings and no real solution to compensate (from that point is even worst than Vista, who really brought wast improvement on security over XP). It ridiculous to have
W8 on PC, but it is fantastic on phone - made me step into the smart phone community. Dr.GEEK - THIS is the way to force MS to improve their software and make it better - not using it until they finish it. Use W7 as I do and all my customers I care for their
IT.