Microsoft Office,
After too many hours of experimentation and working with your "level 2" tech support (Case no. 1201292910), I learned that relative hyperlinks no longer work properly in either Word 2007 or 2010 native (.docx) file formats (Both Windows8 and XP). As of
2013-03-27 (or earlier) if these types of documents are saved with a new name ("Save As"), their hyperlinks get converted to absolute links as soon as they are saved - you'll see the full paths in their addresses when you view them in "Edit Hyperlink". The
only work-around that I could find (other than always using the same document name - and I'm not sure that will always work) is to save the file in the old (.doc) format. (So far Excel doesn't seem to share this problem but I haven't checked the other Office
apps.)
It seems to me that it would be nice to have the option of easily selecting either the "Relative" or "Absolute" hyperlink option when each link is created or edited. But, at a minimum, the type of link shouldn't change when the document gets saved with
a new name!
I'd greatly appreciate knowing that you have reviewed and understand what I have "said". I've invested a substantial amount of time and effort in attempt to provide constructive feedback for the benefit of both Microsoft and its Office users.
Thank You!