Word keeps randomly switching to draft view when I have track changes on.

Anonymous
2012-03-13T15:32:00+00:00

In Word 2010, if I am editing a document with Track Changes on in Print Layout view, it will randomly switch to Draft view, opening the comments pane (instead of having comments bubbles in Print Layout view). This is an annoying bug since I prefer the arrangement of information in Print Layout view compared to Draft view. Is there a way to prevent this automatic switching while still having Track Changes on?

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

59 answers

Sort by: Most helpful
  1. Charles Kenyon 170.9K Reputation points Volunteer Moderator
    2012-04-10T19:51:40+00:00

    ridiculous. No, there are no random clicks from the mouse. Add-ins? Why would MS allow the add-ins to control the view?

    Which version of Word are you using? 64-bit?

    Which operating system are you using?

    Are you on a laptop?

    Was this answer helpful?

    0 comments No comments
  2. Charles Kenyon 170.9K Reputation points Volunteer Moderator
    2012-04-10T19:48:56+00:00

    I think MS pretends to be dumb. Yes, it happens to a particular document, not to all of them. No, I cannot send them to you. Are we going to get any solution anytime soon?

    ridiculous. No, there are no random clicks from the mouse. Add-ins? Why would MS allow the add-ins to control the view?

    I am not MS. These forums are your fellow Word users, volunteers, not people working for Microsoft.

    Microsoft allows people to modify their programs. One way of doing so is with Add-Ins. Many of these are distributed commercially with other programs to help them integrate with Word or other Office programs. Sometimes they are not well-written.

    Have you tried disabling the Add-ins?

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2012-04-10T15:08:23+00:00

    Word should NEVER decide to switch views by its own decision just because you go idle. Please patch this Microsoft!

    I doubt that this is what is happening. I don't doubt that this is what seems to be happening to you, though.

    I can think of two likely culprits. The first is a troublesome Add-In. The second is stray mouse clicks from a sensitive laptop touchpad.

    ridiculous. No, there are no random clicks from the mouse. Add-ins? Why would MS allow the add-ins to control the view?

    Was this answer helpful?

    0 comments No comments
  4. Charles Kenyon 170.9K Reputation points Volunteer Moderator
    2012-04-10T14:41:04+00:00

    To all with 64-bit versions of Word (Office)...

    Try disabling all Add-Ins. There are two buttons to do this on the Developer Tab. Start with the com Add-Ins.

    If you don't have a Developer Tab you can enable it under Customize the Ribbon. See here.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2012-04-10T12:33:58+00:00

    This is happening to me too. I'm running Word 2010 64 bit (v. 14.0.6112.5000), Windows 7 x64. It seems to happen when I am editing a comment in print preview mode, and pause typing for a minute or so. Then, boom, it switches to draft mode.

    Oddly, I don't remember having this problem before, so it is likely specific to the document I'm working on. The document comes from someone who is using an earlier version of Word, but I saved it as a Word 2010 document.

    Microsoft, please fix!

    Was this answer helpful?

    0 comments No comments