MS Word 2013 stops working with The Dragon Naturally Speaking version 12

Anonymous
2012-12-11T09:57:47+00:00

Have upgraded from Windows 7 to Windws 8 and have thereafter installed the Office 2013 trial version on my HP Pavilion dv7 laptop. The Dragon Naturally Speaking version 12 works with MS Outlook as well as MS Excel however whenever I attempt to open MS Word i get a response Microsoft Word has stopped working: A problem caused te program to stop working correctly. Windows will close the program and notify you if a solution is available. Please help me or inform me how long shall it take to provide the solution.

Apurva

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2012-12-12T09:22:24+00:00

Hi Apurva,

Thanks for posting in Microsoft Community.

I shall try to assist you in related to your Word issue.

Verify if the ‘Dragon naturally speaking’ (Netspeak) add-in is enabled in Word application?

Try running the Word application as administrator by following the steps below

Right click on Word application and click ‘Run as admin’.

And follow the steps below to enable naturally speaking (add-in) in Word and check if it works fine.

Click on File, Options, Add-ins, and Click on ‘GO’ beside Manage – COM Add-ins and check the add-in option next to Netspeak and click OK

I hope this helps. If you need any further information, you can always reply and I’ll be happy to help you.

Thank you.

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  1. Anonymous
    2013-01-11T16:47:12+00:00

    Yes, I had Word 2013 64 bit not working also with Dragon. So I uninstalled Office 2013 64 bit and installed the 32 bit version.  Dragon 12 is not crashing Word now.

    Keep in mind that the 32 bit version is more compatible with add-ins that the 64 bit version in general. On Windows 7 I was running the 32 bit version of Office for that reason. I guess the same still goes for Windows 8 and Office 2013 64 bit.

    Will see what the future holds....

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  2. Anonymous
    2013-01-16T03:38:30+00:00

    My Word 2013 + Dragon 12 works without crashing however it's still buggy. Highlight words left or right caused the entire screen to flicker, whilst it's still quite usable hours of this tends to give me a headache and is rather distracting too.

    Clearly there are issues running 2013 + Dragon 12 and I would think this should be a priority for Microsoft to amend. Most of my corporate clients are wanting to upgrade to 2013 this year and most of them also use Dragon 12. I will be forced to advise against an update until such time as a fix is available. And I'm talking in the vicinity of 1000 clients with potentially many more by years end. Enough reason to find a fix?

    EDIT: Forgot to add, I'm using 32 bit version.

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