MS Word 2013 stops working with The Dragon Naturally Speaking version 12

Anonymous
2012-12-11T09:57:47+00:00

Have upgraded from Windows 7 to Windws 8 and have thereafter installed the Office 2013 trial version on my HP Pavilion dv7 laptop. The Dragon Naturally Speaking version 12 works with MS Outlook as well as MS Excel however whenever I attempt to open MS Word i get a response Microsoft Word has stopped working: A problem caused te program to stop working correctly. Windows will close the program and notify you if a solution is available. Please help me or inform me how long shall it take to provide the solution.

Apurva

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2012-12-12T09:22:24+00:00

Hi Apurva,

Thanks for posting in Microsoft Community.

I shall try to assist you in related to your Word issue.

Verify if the ‘Dragon naturally speaking’ (Netspeak) add-in is enabled in Word application?

Try running the Word application as administrator by following the steps below

Right click on Word application and click ‘Run as admin’.

And follow the steps below to enable naturally speaking (add-in) in Word and check if it works fine.

Click on File, Options, Add-ins, and Click on ‘GO’ beside Manage – COM Add-ins and check the add-in option next to Netspeak and click OK

I hope this helps. If you need any further information, you can always reply and I’ll be happy to help you.

Thank you.

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  1. Anonymous
    2013-05-19T18:37:52+00:00

    Looking good! It's a very good program now (since v12 really), but I found the need for 16gb RAM which most people don't have (you are fine of course).

    Steve

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  2. Anonymous
    2013-08-29T06:14:09+00:00

    YES. The Dragon update 12.5 has resolved the issue.

     

    Regards,

     

    Apurva

    I have found this to be NOT TRUE... word constantly crashes with 12.5 and will only dictate one doc, if you close and open a new one, will crash word and not allow it to re-open without safe mode.

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  3. Anonymous
    2013-09-30T18:24:12+00:00

    Raju S Das,

    I had a similar problem and your suggestion made Dragon NaturallySpeaking work in an open Word document.  The problem I have is that after I close the document and open another document the Dragon NaturallySpeaking add-in is back in the inactive category and has to be manually moved to the active category again.

    I am running DNS 12.5 and Office 365, and Windows 8.  Everything was running properly until about a week ago and for some reason the Dragon NaturallySpeaking add-in will not stay in the proper category.

    Looking for more ideas.

    After reading all the posts on this blog, and talking to the DNS support line half a dozen times, I got a bunch of misinformation.  I was told that I needed an ethernet to connect to my computer to get the 12.5 download to work properly.  That is false.

    What ultimately got DNS 12.5 to work with office 365, and Windows 8 was to go back to a setpoint one week ago when it all was working correctly.  I did ultimately have to reload my profile which mercifully I had saved on a thumb drive.

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