MS Word 2013 stops working with The Dragon Naturally Speaking version 12

Anonymous
2012-12-11T09:57:47+00:00

Have upgraded from Windows 7 to Windws 8 and have thereafter installed the Office 2013 trial version on my HP Pavilion dv7 laptop. The Dragon Naturally Speaking version 12 works with MS Outlook as well as MS Excel however whenever I attempt to open MS Word i get a response Microsoft Word has stopped working: A problem caused te program to stop working correctly. Windows will close the program and notify you if a solution is available. Please help me or inform me how long shall it take to provide the solution.

Apurva

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2012-12-12T09:22:24+00:00

Hi Apurva,

Thanks for posting in Microsoft Community.

I shall try to assist you in related to your Word issue.

Verify if the ‘Dragon naturally speaking’ (Netspeak) add-in is enabled in Word application?

Try running the Word application as administrator by following the steps below

Right click on Word application and click ‘Run as admin’.

And follow the steps below to enable naturally speaking (add-in) in Word and check if it works fine.

Click on File, Options, Add-ins, and Click on ‘GO’ beside Manage – COM Add-ins and check the add-in option next to Netspeak and click OK

I hope this helps. If you need any further information, you can always reply and I’ll be happy to help you.

Thank you.

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  1. Anonymous
    2017-06-23T13:55:00+00:00

    This doesn't work for MSWord 13 and 16 versions. Can anybody help here?

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  2. Anonymous
    2017-06-23T13:45:30+00:00

    I can confirm there is a problem with Word 2013 64-bit and Dragon Naturally Speaking Home in a Windows 8 environment.  When both programs are open, WINWORD.exe crashes.  The offending module is a Dragon .DLL file (I can't remember its name...  dgn_x64.dll or something like that).

    The same is true of MSWord 16 and Dragon Naturally Speaking Pro version 15. The 2 programs are incompatible.

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  3. Anonymous
    2017-01-29T22:22:40+00:00

    I found the solution and many other problems with Dragon 14 and Microsoft Word 2003 and 2013 at this website: KnowBrainer.com. Here's what they said to do:

    With Dragon - What to Do When You Lose Select-&-Say in Microsoft Word 2007 - Word 2016

    1. From within Microsoft Word press {Alt+f} or click the File menu.
    2. Click on the Options button.
    3. Click Add-Ins from the options on the left side of the Word Options dialog. You should see Manage COM Add-ins displayed at the bottom of the page. If it’s not displayed, make the appropriate change.
    4. Click the Go button. Put a checkmark in NatSpeak Word Addin, in the following window, click OK and close and relaunch MS Word. If you find an existing checkmark for NatSpeak Word Addin, remove the checkmark and click OK. Then repeat steps 1 through 3.

    If the previous steps fail you may want to additionally delete or relocate Microsoft Word's normal.dot template. If you do not write Microsoft Word macros it is perfectly safe to exit Microsoft Word, delete this template and then re-launch Word. When you reopen Microsoft Word it will re-create the template from a clean backup. You will probably find the normal.dot template at C:\Documents and Settings(your user name)\Application Data\Microsoft\Templates\normal.dotm in Windows XP. In Windows 7/8/10 you will find it at C:\Users(your username)\AppData\Roaming\Microsoft\Templates\ normal.dotm.

    (Note: after I got Dragon 14, every time I opened one of my old word documents done with  Word 2003 then Dragon would not work properly, I did not have full dictation and the steps one through 4 would not work – the add-in for Dragon would disappear – get unchecked. It only started working properly when I did the very last solution of deleting the template for Word 2003.

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