Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous
2012-05-27T15:48:53+00:00

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe).  After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly.  When I tried again to close and open it wouldn't open it.  Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations.  It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2012-05-27T18:16:27+00:00

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the  BH  from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

                  

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional.  The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

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  1. Anonymous
    2014-06-03T11:20:29+00:00

    I'm glad to hear you got sorted out, Thomas. I've removed both the file from my OneDrive and the links in my reply above. Thanks for taking the time to follow up with your positive feedback and kind words.

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  2. Anonymous
    2014-06-05T02:18:58+00:00

    Hi Jeeped

    I was working on my thesis and all of a sudden I ended up having the same problem that everyone else here. I hope you could look into the problem. 

    Here is the file:

    https://www.dropbox.com/s/cckx3xzth5tquqp/Final%20v1.7.docx

    Thanks

    Matt

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  3. Anonymous
    2014-06-05T03:22:30+00:00

    Hi Matt;

    I found some scrambled XML formatting int the Introduction and tried to repair it but could not get the final section to agree with Word. However, I recovered the remainder of the document.

    I had to snip out the phrase 'Estudio y ajuste de las protecciones eléctricas de un generador' from the Introduction on page 1. All other content was saved. You should be able to go back and type that phrase in where it belongs. I had a good idea but I'm an EPL so I didn't want to guess.

    Your repaired DOCX is on my OneDrive here for you to reference and download.

    Final v1.7 (Jeeped).docx

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  4. Anonymous
    2014-06-05T11:16:38+00:00

    Thank you so much for your help and time. You are a truly good guy, I hope good things happen to you.

    You've just saved my life

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