Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous
2012-05-27T15:48:53+00:00

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe).  After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly.  When I tried again to close and open it wouldn't open it.  Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations.  It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2012-05-27T18:16:27+00:00

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the  BH  from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

                  

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional.  The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

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  1. Anonymous
    2017-06-23T05:38:46+00:00

    Hello you seem to be helpful can you help me recover my documents? They're chapters to my novel. Word keeps say some parts are either missing or invalid. Is there any way around this? I'm desperate here!

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  2. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2017-06-23T07:14:13+00:00

    If you upload a copy of the file to a folder on your OneDrive and set that FOLDER to be shared and get a link to the folder and paste it into a message that you post back here, someone may be able to recover the file for you.

    Alternatively, upload a copy of the document to the following folder of my OneDrive

    https://1drv.ms/f/s!AmuIXmFDy-1a8nP3RpgnYHp-5zXK

    and send me an email to the address shown in my signature and I will see if I can recover your document.

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  3. Anonymous
    2017-06-23T14:21:03+00:00

    Sara,

    Try DropBox if you have trouble with OneDrive. Tell DropBox to share the file. Also Doug, since you are not concerned with your EMail address being shared online, can she attach the file to an Email and send it directly to you?

    Finally Sara, try this free program. It fixes many modern Microsoft Word corrupt documents:

    https://github.com/desjarlais/wordcorruptdocchecker/releases

    https://wordcorruptdocchecker.codeplex.com/downloads/get/1524107 - if the above versions don't work, try this older version.

    Unzip and run the exe. When Windows tells you it blocks it for your protection, click on the link that says "more info," and then click on the "Run Anyway" button. It's a harmless program, coded by Microsoft Escalation Engineer, Brandon Desjarlais. It is just not widely known and that's why Windows gets upset. The project started on Codeplex and Codeplex is a Microsoft site, albeit a site to post Open source programs. I don't know Microsoft is upset as presumably they vetted programs on Codeplex or maybe should have.

    The project has moved and the 2 new improved versions in the first link have been released, but I found a problem with the GitHub version. The problem only I think exists if you have your PC Setting -> System Settings -> Display settings -> Display "Change the size text, apps and other items: 175%." If you have normal eyes and don't need magnification, you may not see the problem, with new versions of the program.

    If you bring the magnification in your computer temporarily back down to 100% it probably works fine and probably better than the Codeplex version. I'm a seniorish person so I have a little problem with my eyes and need the extra magnification.

    Paul Pruitt

    Windows Insider

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  4. Anonymous
    2017-09-27T06:38:07+00:00

    One does not have to crack his head so much to solve this issue, The following steps will explain how to solve this"Unspecified

    "Unspecified Error" "Location: Part: /word/document.xml, line: 2, column: 0"

    1. Go to explorer and change the extension of the Word document file from ".docx" to ".doc"
    2. Now open the document normally, it will open in compatibility mode.
    3. Now select "Save as" from the file menu and save it back to docx.
    4. The problem is solved.

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