Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous
2012-05-27T15:48:53+00:00

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe).  After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly.  When I tried again to close and open it wouldn't open it.  Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations.  It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2012-05-27T18:16:27+00:00

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the  BH  from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

                  

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional.  The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

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  1. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2017-03-28T08:16:09+00:00

    Given that in this instance, opening the file in Google Docs and then saving it as a Word document and then replacing the fonts in the document with Cambria Math, gave the corrupt equation as:

    and that using the method that I had used for the other document provided only the following as a starting point

    I do not think that I would have been able to reconstruct the equation in this instance.

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  2. Anonymous
    2017-05-02T14:00:59+00:00

    Hi Jeeped,

    I have a similar problem with my document

    As you can see I have used SendSpace, here is the link to the damaged document. Once you have gone to the link then you can easily download it.

    https://www.sendspace.com/file/3gmcms

    Thanks

    Daniel

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  3. Anonymous
    2017-05-02T16:31:10+00:00

    Hi. I opened the file with Word 365 (which is just Word 2016 renamed I think) and it repaired it. Try this link to see if the repaired document is missing anything (the link expires after 30 days): 

    https://1drv.ms/w/s!AtqwKV_OsClkg8o_FZwtXgY4FrpBjA

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  4. Anonymous
    2017-05-02T17:29:06+00:00

    Here is a manually fixed version of the file. I don't know if it is identical to the previously fixed one or not. Your problem seems to have only been with the Textbox where the title, "Potholes: How they affect us?," was located. Try recreating that and don't do anything fancy if you can avoid it:

    https://1drv.ms/w/s!AtqwKV_OsClkg8pBgLpojKK5hygDpw

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