Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous
2012-05-27T15:48:53+00:00

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe).  After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly.  When I tried again to close and open it wouldn't open it.  Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations.  It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2012-05-27T18:16:27+00:00

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the  BH  from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

                  

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional.  The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

Was this answer helpful?

100+ people found this answer helpful.
0 comments No comments

594 additional answers

Sort by: Oldest
  1. Anonymous
    2017-03-23T20:19:09+00:00

    I have the same error as the original poster, and am honestly confused by all of this.  I had a document for work, inputted a company logo in the header and at the beginning of the doc, a table of contents, and then it is just text I typed.  I had saved a lot of times, did so one last time, closed it, remembered I wanted to do one other thing and reopened it, and then bam.  I want to keep it as I have it, but am not sure what to do as when I do a "save as", it rips out a lot of my formatting.  What do you have to do to recover it?  It will open in Google Docs, but it doesn't look right and has everything aligned right and then adds things to the next page.

    Is there something I can do here, or an app I can use?  Any help would be appreciated.  Thank you.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2017-03-23T20:49:55+00:00

    Ok, so I found a little info on finding exactly what the issue was with notepad++.  Here is the portion that it is having a problem with.  The website said just delete the line with an error, but since I'm using a Microsoft Schema, I'm not sure what to do.  When I delete line two out of there, it then has a bunch of problems at the end of the document, and wants all those errors resolved, to which I'm not sure what to do with.  Here is the error portion in question to begin with...

    <w:document xmlns:wpc="http://schemas.microsoft.com/office/word/2010/wordprocessingCanvas" xmlns:mc="http://schemas.openxmlformats.org/markup-compatibility/2006" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:r="http://schemas.openxmlformats.org/officeDocument/2006/relationships" xmlns:m="http://schemas.openxmlformats.org/officeDocument/2006/math" xmlns:v="urn:schemas-microsoft-com:vml" xmlns:wp14="http://schemas.microsoft.com/office/word/2010/wordprocessingDrawing" xmlns:wp="http://schemas.openxmlformats.org/drawingml/2006/wordprocessingDrawing" xmlns:w10="urn:schemas-microsoft-com:office:word" xmlns:w="http://schemas.openxmlformats.org/wordprocessingml/2006/main" xmlns:w14="http://schemas.microsoft.com/office/word/2010/wordml" xmlns:w15="http://schemas.microsoft.com/office/word/2012/wordml" xmlns:wpg="http://schemas.microsoft.com/office/word/2010/wordprocessingGroup" xmlns:wpi="http://schemas.microsoft.com/office/word/2010/wordprocessingInk" xmlns:wne="http://schemas.microsoft.com/office/word/2006/wordml" xmlns:wps="http://schemas.microsoft.com/office/word/2010/wordprocessingShape" mc:Ignorable="w14 w15 wp14">

    Was this answer helpful?

    0 comments No comments
  3. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2017-03-23T22:44:25+00:00

    If you upload a copy of the file to a folder on your OneDrive and set that FOLDER to be shared and get a link to the folder and paste it into a message that you post back here, someone may be able to recover the file for you.

    Alternatively, upload a copy of the document to the following folder of my OneDrive

    https://1drv.ms/f/s!AmuIXmFDy-1a8nP3RpgnYHp-5zXK

    and send me an email to the address shown in my signature and I will see if I can recover your document.

    Was this answer helpful?

    0 comments No comments
  4. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2017-03-23T22:53:31+00:00

    The way that I fixed it was to identify the line and hence the block of xml code that was causing the error, which I then cut from the document xml and pasted into a document so that I could more easily identify the actual text that was contained in that block of code.

    With that section of xml cut from the original file, it could then be opened to reveal what was left of the equation.   Then I reconstructed the equation, using the text items that had been in the block of code (and making use of a basic knowledge of geometry)

    Was this answer helpful?

    0 comments No comments