Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous
2012-05-27T15:48:53+00:00

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe).  After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly.  When I tried again to close and open it wouldn't open it.  Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations.  It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2012-05-27T18:16:27+00:00

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the  BH  from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

                  

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional.  The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

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  1. Anonymous
    2017-01-29T21:14:50+00:00

    Hi!

    An error occured while trying to open .docx file. Previously saved version lack about a week of my work. In last week i've made a lot of changes in this document. There are many equations and images, i've read that the may cause trouble, especially when they are on the same page. It seems unbelievable to me, is that really true?  

    I've tried everything from microsoft technical support. From what i can see in google docs there's no equations in it. I'm using Word 2010 if this information is needed. 

    I would be more than happy if someone could help me. There's a link to google drive with it: 

    https://drive.google.com/open?id=0B9XdEmHWXUR6S2ZsUGhrQXAzNG8

    P.S. Sorry for any mistakes I've made writing, english is not my native language.

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  2. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2017-01-29T22:46:14+00:00

    A recovered copy of your document has been uploaded to the following folder of my OneDrive

    https://1drv.ms/f/s!AmuIXmFDy-1azRlX2JBMPPp\_Nb1x

    Let me know when you have downloaded it so that I can remove it from that folder.

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  3. Anonymous
    2017-01-30T08:10:01+00:00

    Thank you, thank you, thank you!

    I've already downloaded it.

    You're the greatest!

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  4. Anonymous
    2017-01-31T04:57:18+00:00

    Hi Doug!

    I am having a similar problem and noticed that you are an expert. If you have the time, would you mind helping me recover my corrupted document? I am in charge of putting together notes for my optics class, which requires many diagrams and equations.  When I try to open it using other programs or google docs the images and equations do not appear. 

    Also, is there anyway to prevent this in the future? Any help is much appreciated! Attached is my file from my google drive.

    https://drive.google.com/open?id=0B8bsenmAiO8ITHBjck1RbWdUMHM

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