Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous
2012-05-27T15:48:53+00:00

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe).  After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly.  When I tried again to close and open it wouldn't open it.  Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations.  It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2012-05-27T18:16:27+00:00

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the  BH  from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

                  

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional.  The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

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  1. Anonymous
    2012-05-27T17:50:26+00:00

    ... I would greatly appreciate if anyone had any fixes for me ...

    I've seen DOCX corruptions like this that have been the result of empty XML formatting tags making hte document unreadable.

    If you would like someone to have a look at your corrupt DOCX, post a copy that has not already be subjected to repair attempts to a a public file area like Microsoft SkyDrive, 4Shared, SendSpace or Uploading and post the location back here. Please try to upload a copy that has not already been subjected to repair attempts as some recoverable information might already have been permanently lost during previous attempts.

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  2. Anonymous
    2012-05-27T18:12:43+00:00

    Hi Jeeped,

    Thanks for noticing my question.

    If Google Drive is ok, here is the link again to the damaged document.  Once you have gone to the link then you can go to File/Save and download it.

    Let me know if that doesn't work.

    https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

    Thanks again,

    Rowan

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  3. Anonymous
    2012-05-27T18:35:56+00:00

    Dear Jeeped,

    Thank you very much for rescuing this document for me.  You have saved untold heart ache and hours.  Your speedy attention is very much appreciated.  I trust that someone is making your work on these issues worth your while.

    It seems the document has survived quite fine thanks to your magic.

    Sincerely,

    Rowan

    For those that find this thread, it is worth asking on here for assistance.  Jeeped has worked wonders.

    Also helpful I found the edit function of https://viewer.zoho.com/home.do could also help a lot with content recovery.  But Jeeped's work saved all but a minute fraction of the document, including all formatting, formulas etc.

    Thanks again.

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  4. Anonymous
    2012-05-27T18:58:49+00:00

    ... Your speedy attention is very much appreciated ...

    I'm glad you got sorted out. Thanks for the feedback and the kind words.

    ... I trust that someone is making your work on these issues worth your while ...

    I'm just a volunteer around here, but finding your thread did give me a decent reason to continue my procrastination on cutting the front lawn <bg>.

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