Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous
2012-05-27T15:48:53+00:00

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe).  After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly.  When I tried again to close and open it wouldn't open it.  Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations.  It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2012-05-27T18:16:27+00:00

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the  BH  from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

                  

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional.  The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

Was this answer helpful?

100+ people found this answer helpful.
0 comments

594 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2013-11-01T02:59:37+00:00

    This was an odd ball. The problem was not in word/document.xml as it usually is. Rather it was in word/header1.xml.

    No worries. I've rectified the problem. I removed an in-line XML tag called <wp:effectExtent ...> and to be honest, I do not know exactly what that is intended to do. There was no content lost but check the formatting of your headers thoroughly.

    CK Policies and Procedures_Reviewed 2 (Jeepd).docx

    Was this answer helpful?

    0 comments
  2. Anonymous
    2013-11-01T02:33:13+00:00

    I saved a revised file to my sky drive at my office to open later at home. When I attempt to open Word 2013 states it can't open because we found a problem with its contents. Details: unspecified error.  Location: Part:/word/header1.xml, Line: 2, Column:0. I have tried to change it to zip file and open it thru that but I am unable. I need help ASAP as I worked all day on revisions to the document and I am now unable to get to them and will have to go all the way back thru the document. Currently the document is saved here if anyone can HELP!! https://skydrive.live.com/redir?resid=A056FFB0370E00C0!645&authkey=!AJd3LkThpGX2W0Y   Thanks beyond so much for assistance! This is for work!

    Was this answer helpful?

    0 comments
  3. Anonymous
    2013-10-21T18:32:27+00:00

    These errors typically occur on formulas that have received numerous edits. When a character in a formula is deleted, the wrapping XML formatting tags are not always removed, leaving them to format nothing. Plan your formulas ahead of time so that they receive a start-to-finish editing and consider removing the entire formula and starting from scratch if editing is a necessity. Backups are handy.

    There is a specific update to deal with the Line 2, column 0 error. It can be found at:

    Description of the Word 2010 hotfix package (Word-x-none.msp): August 13, 2013

    On course, keeping your Office up-to-date is a must. See the link below for Office 2010 SP2.

    Office 2010 SP2 (×86 & ×64)

    Was this answer helpful?

    0 comments
  4. Anonymous
    2013-10-21T18:12:32+00:00

    You're a rockstar! Thank you! This is the second time this error has happened to me over the past 6 months. Any recommendations for how to avoid it? Besides just not using equation editor, because that's not really a choice.

    Was this answer helpful?

    0 comments