Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous
2012-05-27T15:48:53+00:00

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe).  After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly.  When I tried again to close and open it wouldn't open it.  Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations.  It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2012-05-27T18:16:27+00:00

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the  BH  from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

                  

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional.  The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

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  1. Anonymous
    2014-01-22T00:12:19+00:00

    Jake;

    No worries. I'm very glad to hear that you got sorted out with a redundant backup. I'm sorry that I was not able to provide a more complete recovery but that point is now moot. Thank you for taking the time to come back and give me the heads-up.

    Good luck on your dissertation!

    Addendum: I've removed the document from my SkyDrive.

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  2. Anonymous
    2014-01-21T22:35:06+00:00

    Jeeped,

    STOP working on it right now! I was lucky in that five minutes ago I realized that Google Drive backs up versions even if my Windows 8 doesn't. I was able to find a version that missed only a basic edit that I completed later so I have basically fully recovered the document.

    I want to say thank you for all the time you have given people on this thread. I felt so exacerbated to lose my dissertation and it is really kind of you to help so many in similar situations.

    Now just FYI, I have the EndNote add-in that inputs in text citations and creates a bibliography...very time saving. That is probably what you were looking at in the document.

    Sorry to have wasted your time. And thanks again for your help!

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  3. Anonymous
    2014-01-21T22:31:00+00:00

    Jake;

    I've had to snip out a number of endnotes and citations to get the DOCX to open up.

    The problem was with malformed <cite> and <endnote> tags, something that I am not completely familiar with. I will take another look at this later to see if I can repair the malformed citation syntax and keep the citations that had to be removed. No promises; just that I will take a deeper look later on.

    I've uploaded the repaired copy of your DOCX to my SkyDrive here.

    2013.6.3 Van Epps Dissertation Proposal (Jeeped).docx

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  4. Anonymous
    2014-01-21T20:52:14+00:00

    I've got the file and I'm finding a problem with ADDIN EN.CITE entries but oddly enough, not every one. I'm working through the document to see if I can localize the problem to a more specific error.

    Do you have some sort of third party add-in or is the ADDIN EN.CITE a native Word functionality that I am not familiar with? Also, please provide the version of Word you are using. TIA.

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