Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous
2012-05-27T15:48:53+00:00

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe).  After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly.  When I tried again to close and open it wouldn't open it.  Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations.  It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2012-05-27T18:16:27+00:00

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the  BH  from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

                  

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional.  The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

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  1. Anonymous
    2014-02-18T18:12:09+00:00

    Thanks for having a look at it and returning that part! Unfortunately, what is returned is only about 1/3rd of the text body ( 4 pages solid text, then 1-2 pages of citations (mostly space, can regenerate).  The part recovered converts into a word file  ~47Kb, while the original defunct file is 107Kb. 

    I don't know how file size works on defunct files, but could the remaining 2/3rds be there?  

    In the meantime, I've tried some of the more approachable solutions here--they have yielded the same fragment you have found.  

    Thanks!

    LabQ

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  2. Anonymous
    2014-02-17T23:44:53+00:00

    As I haven't seen the original, I cannot be sure but I believe I've managed to recover the DOCX in its entirety.

    You can download the repaired DOCX from my SkyDrive here.

    Quinolines (Jeeped).docx

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  3. Anonymous
    2014-02-17T21:47:00+00:00

    It looks like I'm (sinking) in the same boat!  If you could help, I'd be very grateful.  I did a lot of work on a work computer running office 07, and Mendeley, a reference citation manager.  (which probably messed up the XML)  It gives me the line column error seen so many times here, at line 2 column 33210.  It did occur on a jump drive, so it may be fatally corrupted, but given the heavy use of Mendeley, I hope it's the typical fixable error.  

    If you can help, the file is posted here: (renamed as a zip before being deposited). 

    https://www.dropbox.com/s/p87bchbg83c9cik/From%20flashdrive.zip

    It has many comments as well as many inline citations.  (none needed) The file is probably the oldest one available, (not opened by Word since the emailed file was where it was discovered) though one emailed immediately after the fatal save event might be older. it's about 6 pages, including the references, which are less important.

    Many thanks,

    LabQ

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  4. Anonymous
    2014-02-17T12:41:34+00:00

    Hi Jeeped,

    I do not know if you're still willing to help with corrupted documents but it's worth a shot.

    My document has been corrupted for some reasons unknown to me; the Unspecified Error, word/document.xml, Line:2, Column: 0 error. It saved perfectly fine and I was able to open it a couple of times afterwards without saving any changes, yet as of yesterday I'm no longer able to open it. When I accept the recovery Word provides I'm left with a bare document containing nothing more than three lines of text and an image.

    I tried resolving the problem myself by first opening the word/document.xml file (after unzipping the .docx file) in Notepad++ and giving each XML tag its own line. This way Word could provide me with a more insightful error message than the standard Line 2, Column 0 mumbo jumbo. It indeed gave me a more specific line to look at, although still an unspecified error... but I was wrong in thinking that it would be more helpful to me.

    The line it specified was line 10122 at column 0. How useful as this is the '</w:sdt>' which together with its opening tag '<w:sdt>' contains almost everything of value my document has. It also explains why Word recovery leaves me a bare recovered word document to look at, as it just simply deletes these tags and everything between them and calls it a fix!

    I hope you might be of more help to be, so I'd thank you in advance.

    Kind regards,

    A sly Fox

    PS. Some more info about my document:

    • It is a heavily formatted interview 9 pages long;
    • The first 2 pages contain some loose text with an image on each page;
    • the following 7 pages contain text formatted in a very long table;
    • Contains both Dutch and English text.

    Link to file (with proper lined XML tags, I changed the extension to ,zip to make sure skydrive doesn't attempt to open the document, which it ofcourse can't): http://1drv.ms/1bXOitu

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