Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous
2012-05-27T15:48:53+00:00

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe).  After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly.  When I tried again to close and open it wouldn't open it.  Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations.  It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2012-05-27T18:16:27+00:00

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the  BH  from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

                  

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional.  The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

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  1. Anonymous
    2014-08-01T05:12:58+00:00

    AnOldElephant

    The error message you are getting is due to a corruption introduced when you were experimenting with Content Controls. You can remove this corruption by saving the document (after it opens with the error) in DOC format. This removes the issue (and CCs if you had them) and you can then re-save the document back into DOCX format.

    Once you template is back in a clean state you can re-insert the CCs again.

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  2. Anonymous
    2014-08-01T02:30:46+00:00

    @AnOldElephant;

    I'm afraid I do not know what I can do for you. The methods discussed and used in this thread have to do with altering one or more of the internal configuration files in order to recover the majority of content in an otherwise corrupt document. I simply do not know how they would be put to use in your situation.

    My best advise would be to recreate the document from scratch using 'best practise' methods to achieve your final document. I honestly will have a.look at your document but I really don't know how these methods would be effective in your situation.

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  3. Anonymous
    2014-08-01T02:22:52+00:00

    @MattReuter;

    I'd be happy to have a look at your problem document. You will need to upload a copy of your damaged DOCX to a public file area like OneDrive, DropBox  or Google Drive and post the location to the publicly shared file back here.

    Please try to upload a copy that has not already been subjected to repair attempts as previous attempts may have stripped content that was recoverable with a manual edit of the internal components configuration files.

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  4. Anonymous
    2014-08-01T01:16:01+00:00

    Hi! I had the same exact issue. I was working on a summer assignment and all the sudden my Word crashed. When I tried reopening it, the "unspecified error" message popped up. Is there any way you'd be able to help. Thank you!!

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