Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous
2012-05-27T15:48:53+00:00

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe).  After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly.  When I tried again to close and open it wouldn't open it.  Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations.  It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2012-05-27T18:16:27+00:00

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the  BH  from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

                  

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional.  The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

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  1. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2017-01-29T22:46:14+00:00

    A recovered copy of your document has been uploaded to the following folder of my OneDrive

    https://1drv.ms/f/s!AmuIXmFDy-1azRlX2JBMPPp\_Nb1x

    Let me know when you have downloaded it so that I can remove it from that folder.

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  2. Anonymous
    2017-01-29T21:14:50+00:00

    Hi!

    An error occured while trying to open .docx file. Previously saved version lack about a week of my work. In last week i've made a lot of changes in this document. There are many equations and images, i've read that the may cause trouble, especially when they are on the same page. It seems unbelievable to me, is that really true?  

    I've tried everything from microsoft technical support. From what i can see in google docs there's no equations in it. I'm using Word 2010 if this information is needed. 

    I would be more than happy if someone could help me. There's a link to google drive with it: 

    https://drive.google.com/open?id=0B9XdEmHWXUR6S2ZsUGhrQXAzNG8

    P.S. Sorry for any mistakes I've made writing, english is not my native language.

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  3. Anonymous
    2016-11-21T19:45:02+00:00

    There's another important reason that does not get a lot of press, "fake memory." This site, https://sites.google.com/a/rmprepusb.com/www/tutorials/-fake-usb-flash-memory-drives, has a lot good information, and free tools to test your flash drives and camera memory even though it is not very attractively designed.

    Essentially, out of the Far East there is a lot of USB memory sticks and camera memory that report to the computer, much higher amounts of memory than it actually contains. This is actually a thing. Operating systems don't actually check memory capacities, they just take the device's word for it. For instance the memory stick could have a capacity of 2GB but report to the computer that it has a size of 64GB. When the stick reaches it's real limit, it either throws away the overflow data, or overwrites the oldest files. Either way, you end up with corrupt files.

    Apparently as much as 1/3 of USB and camera memory coming from Asia is "fake." The way to avoid buying bad stuff is to stick with major retailers like Amazon (probably not eBay for this product, although buying from an established well reviewed vendor may be fine), and make sure you are directly buying from them, and not a "marketplace" vendor. The marketplace vendors packaging and advertisements will use name brands for their goods, but it is deception.

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  4. Anonymous
    2016-11-21T19:07:57+00:00

    If a file simply is chopped off, there is a good chance you edited it on a USB flash drive and unplugged it without properly stopping the drive.    Flash drives have a limited number of write cycles. Windows protects that by temporarily saving files on the local HD in a "cache" file. When you use the Windows "safely remove" feature the cache is "flushed" to write everything to the flash drive.  If you don't do that, part of the file may be left behind on the HD, leading to the type of error and problem you see.

    Do not edit files directly on flash drives. Copy them to the local HD, do your editing, then copy them back and finally use the safely remove feature.

    The file corruption problem does not happen every time, so you can get away without using the safely remove for a while, but eventually it will catch up with you and bite you in the butt.

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