Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous
2012-05-27T15:48:53+00:00

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe).  After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly.  When I tried again to close and open it wouldn't open it.  Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations.  It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2012-05-27T18:16:27+00:00

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the  BH  from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

                  

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional.  The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

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  1. Anonymous
    2013-05-06T16:27:25+00:00

    This is a known problem that I know Microsoft takes seriously and is working towards a full resolution. While it surfaces more often when formulas are editted, it can also become an issue during original formula construction. The best approach is to plan your formulas beforehand so final editing is reduced to a minimum. Keep an eye out for future service packs and Office updates.

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  2. Anonymous
    2013-05-06T16:17:50+00:00

    Thank you very much, everything works fine now.

    I tried to re-create the error on a separate file using the same figure and same equation in the caption but it opened fine.  I saw where you deleted the "LaTex-like" content (Greek symbols) from the caption...was this just a random system error in saving the document or had I entered some content that caused Word to choke?

    Thanks again,

    Jason

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  3. Anonymous
    2013-05-06T14:41:53+00:00

    The problem was in the caption for Figure 2 on page 5 of 13. I have to remove a couple of characters before things started working again. Check the caption for content.

    I've uploaded the repaired DOCX to my own SkyDrive here for your reference and download,

    Paper 2 (28 Apr - 5 May 2013 - Jeeped).docx

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  4. Anonymous
    2013-05-06T13:40:43+00:00

    Jeeped,

    Uponr reading through this post it seems you are the right person to request help in this same issue.  I receive the same error message regarding a problem with document.xml line 2 col 0, but I am not familiar enough with xml to recognize the error. 

    I would appreciate if you could take a look at my file and help me as well.  A link to the file is below.

    Thank your for your consideration,

    Jason

    https://skydrive.live.com/redir.aspx?cid=d35352808d0e15ad&page=view&resid=D35352808D0E15AD%215694&parid=D35352808D0E15AD%215316&authkey=%21AphaCPz1SEEFkos&Bpub=SDX.SkyDrive&Bsrc=Share

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