Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous
2012-05-27T15:48:53+00:00

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe).  After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly.  When I tried again to close and open it wouldn't open it.  Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations.  It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2012-05-27T18:16:27+00:00

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the  BH  from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

                  

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional.  The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

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  1. Anonymous
    2013-07-31T17:44:22+00:00

    I have the same error message. I'm using Office 365. I really hope Jeeped or someone else can help me. I've uploaded the file to my dropbox: https://dl.dropboxusercontent.com/u/24855356/thesis.docx

    A lot of work has gone into this, so I'm quite desperate. Hope a kind soul can help me out!

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  2. Anonymous
    2013-07-20T07:08:28+00:00

    I have several .ZIP archive programs and after running your DOCX through a couple of them, the best repair results were produced by AZR (Advanced ZIP Repair). I took the repaired word/document.xml, found the point where the NULLs started and deleted from that point to the end of the file. I finalized the repair by stitching the word/document.xml closed with some </w:body></w:document> closing tags, saved my changes and the DOCX opened with whatever content was recovered.

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  3. Anonymous
    2013-07-20T06:46:26+00:00

    Thank you very much!

    You are absolutly right. We worked with the file from flash card.

    Winhex help us. There was 1800 copies of this file in our flash card. We've found our information there.

    Could you tell me, how did you open document.xml?

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  4. Anonymous
    2013-07-20T06:19:04+00:00

    I'm afraid that you document had suffered a catastrophic archive corruption. I managed to recover 6 pages. From the internal files sizes before and after repair, I believe this is just under half of the content. The remainder was overwritten by programming NULLs by the archive repair and had to be discarded.

    This level of corruption is typical of working to and/or from a portable media storage device like a memory stick, thumb drive or flash card. If this was the case, always work from your local HDD and transfer the file to the removable media after it has been saved.

    I've uploaded the best repaired copy to my own DropBox here for you to download.

    ДОГОВОР (Jeeped).docx

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