Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous
2012-05-27T15:48:53+00:00

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe).  After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly.  When I tried again to close and open it wouldn't open it.  Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations.  It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2012-05-27T18:16:27+00:00

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the  BH  from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

                  

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional.  The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

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  1. Anonymous
    2012-12-21T18:13:58+00:00

    ... here is new link:

    Unfortunately, your DOCX archive structure was corrupted. While I managed to repair the archive structure and recover the first 20% of the document, the remainder was scrubbed with binary NULLs that could not be recovered with readable content.

               

        

    This level of archive corruption is usually due to working directly from a thumb drive or other removable media. If you do not use the Safely remove hardware utility, the read/write buffers may not be cleared before you remove the thumb drive (or other device). This is true even if you have saved and exited Word. Working directly from and email attachment is also a possible cause, but the removable media explanation is by far the most common. If you zoom into the second image provided above, you will see that the NULL corruption starts immediately after the last words recovered in the DOCX.

    I've uploaded the repaired portion of the DOCX to my SkyDrive here for your reference and download. While it isn't much, I sincerely hope this is enough to get you started again.

    3 - 1 kod Rodoljuba - posmatranje mitinga - Jeeped.docx

    Sretni blagdani i sve najbolje želje za novu godinu!

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  2. Anonymous
    2012-12-21T15:05:34+00:00

    Thank you so much for explaining!!!  :)

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  3. Anonymous
    2012-12-21T10:47:58+00:00

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  4. Anonymous
    2012-12-20T23:09:20+00:00

    Thanks a lot Jeeped :) you have rescued me!

    Buone vacanze anche a te!

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