Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous
2012-05-27T15:48:53+00:00

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe).  After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly.  When I tried again to close and open it wouldn't open it.  Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations.  It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2012-05-27T18:16:27+00:00

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the  BH  from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

                  

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional.  The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

Was this answer helpful?

100+ people found this answer helpful.
0 comments

594 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2014-04-28T03:15:46+00:00

    I'm afraid your DOCX has suffered a catastrophic archive corruption. These are typical of work performed directly to/from a thumb drive, SD Card or other removable media.

    Often, the contents of the DOCX can be recovered up to the point that was being edited during the last editing session but in your case this is very early in the document at a point where the last recognizable text was " Example of Electrochemical Sensor". After that is a fairly large image and the scrambling of the word/document.xml occurs somewhere within that.

    So your DOCX has very little content to recover. It doesn't appear to be more than a page or so but you should know the exact point from my reference point of text supplied above.

    This may be a hard lesson learned but NEVER work directly to/from any removable media. Copy to your HDD and work from there. Removable media is for transferring files only. It is not an active hard drive and has read/write buffers that must be flushed before the media is removed. Saving he DOCX is not sufficient. Neither is saving the DOCX and closing Word. You must use the 'Safely remove hardware' command but you still should never work directly to/from removable media.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2014-04-28T02:15:08+00:00

    Was this answer helpful?

    0 comments
  3. Anonymous
    2014-04-28T02:12:29+00:00

    Hi Ashley;

    You need to make that link publicly shared for everyone in order for me to download it. Alternately, you can use DropBox  or Google Drive and post the location to the publicly shared file back here.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2014-04-27T23:41:00+00:00

    I am having a similar problem with one of my word documents.  I am using a Microsoft 365 University subscription on my Mac.  I would greatly appreciate any help with this Location 2 error that anyone would be willing to provide.  Please let me know what to do to get my document to someone that could help.

    I have uploaded the document to my "OneDrive" here:  

    Thanks!

    Ashley

    Was this answer helpful?

    0 comments