Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous
2012-05-27T15:48:53+00:00

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe).  After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly.  When I tried again to close and open it wouldn't open it.  Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations.  It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2012-05-27T18:16:27+00:00

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the  BH  from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

                  

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional.  The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

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  1. Anonymous
    2014-04-20T17:51:52+00:00

    There was something wrong with a rectangle text box on your cover page. Everything checked out according to syntax but I found nothing to repair and ending up snipping out the graphic object.

    So the cover page is missing a graphic object. I suspect that is why another graphic is shoved into the right margin.

    The repaired DOCX can be found on my OneDrive here.

    /** link removed **/

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  2. Anonymous
    2014-04-20T17:11:41+00:00

    Okay, so I opened the document.xml file in a text editor, and didn't see anything that stood out at me. The XML seems to validate in the 3 or 4 validators I've pasted it into. Could you take a look at /** link removed once fixed **/ and see if there is something?

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  3. Anonymous
    2014-04-06T16:20:43+00:00

    Hi DaveLBarker;

    While there are a number of 'self-serve' help options out there for this particular problem (and keeping your Office installation up-to-date certainly helps), many of the remedies may seem a bit daunting to a novice user. I've always seen the Microsoft Community site as the front line in bridging the gap between geek expertise and a novice user's computer problems and I'm glad to lend a hand where I can.

    Thanks for your kind words. They certainly add fuel to my efforts!

    BR,

    Jpd

    Anyone who reads this discussion should click on the "Me too" link beside jeeped's above reply.  He really is an unsung hero.

    The best / only way we can recognize that is by giving him that "vote" so that eventually he gets enough votes to come to the attention of MS.

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  4. Anonymous
    2014-04-06T02:32:51+00:00

    Hi DaveLBarker;

    While there are a number of 'self-serve' help options out there for this particular problem (and keeping your Office installation up-to-date certainly helps), many of the remedies may seem a bit daunting to a novice user. I've always seen the Microsoft Community site as the front line in bridging the gap between geek expertise and a novice user's computer problems and I'm glad to lend a hand where I can.

    Thanks for your kind words. They certainly add fuel to my efforts!

    BR,

    Jpd

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