Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous
2012-05-27T15:48:53+00:00

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe).  After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly.  When I tried again to close and open it wouldn't open it.  Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations.  It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2012-05-27T18:16:27+00:00

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the  BH  from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

                  

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional.  The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

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  1. Anonymous
    2013-11-06T02:20:42+00:00

    Hi All,

    I developed a new improved version of an earlier piece of my freeware, Corrupt DOCX Recovery, that may recover what is possible to recover with many or most corrupt Microsoft Word documents including those with "Unspecified" and  "The name in the end tag of the element must match the element type in the start tag" errors. The program fixed Lindel's document right away maybe just by repairing the zip structure, which it always does as a first step, and then opening the file with Open and Repair option of Word. I'm going to study it.

    I have been following this thread with interest and used the shared files in development. The program is open source. The second link is the Sourceforge Project page where the source can be downloaded.

    All feedback is much appreciated :-). I do attach Adware offers normally to the install but not in the install link below...

    Edit - 11/06/2013: I forgot to include a file, xmlval.exe, which was in one of my development computer's path and executing from there without my knowing. The program should work better now.

    Edit - 11/10/2013: I fixed issues with the text extraction not working if chosen after a successful recovery (other than unspecified and end tag not matching errors) or from the menu or from automatically invoked after an unsuccessful recovery of any type of error. Here is the current version:

    Still to do is removal of msgboxes repeating at the start of each recovery and also maybe bulk recoveries.

    Suggestions or error reports are greatly appreciated :-).

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  2. Anonymous
    2013-11-01T03:13:23+00:00

    THANK YOU!!!!!! You are a life saver! I tried but couldn't find the error! You have saved me!

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  3. Anonymous
    2013-11-01T02:59:37+00:00

    This was an odd ball. The problem was not in word/document.xml as it usually is. Rather it was in word/header1.xml.

    No worries. I've rectified the problem. I removed an in-line XML tag called <wp:effectExtent ...> and to be honest, I do not know exactly what that is intended to do. There was no content lost but check the formatting of your headers thoroughly.

    CK Policies and Procedures_Reviewed 2 (Jeepd).docx

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  4. Anonymous
    2013-11-01T02:33:13+00:00

    I saved a revised file to my sky drive at my office to open later at home. When I attempt to open Word 2013 states it can't open because we found a problem with its contents. Details: unspecified error.  Location: Part:/word/header1.xml, Line: 2, Column:0. I have tried to change it to zip file and open it thru that but I am unable. I need help ASAP as I worked all day on revisions to the document and I am now unable to get to them and will have to go all the way back thru the document. Currently the document is saved here if anyone can HELP!! https://skydrive.live.com/redir?resid=A056FFB0370E00C0!645&authkey=!AJd3LkThpGX2W0Y   Thanks beyond so much for assistance! This is for work!

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