Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous
2012-05-27T15:48:53+00:00

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe).  After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly.  When I tried again to close and open it wouldn't open it.  Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations.  It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2012-05-27T18:16:27+00:00

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the  BH  from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

                  

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional.  The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

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  1. Anonymous
    2013-07-20T04:54:26+00:00

    Hi Jeeped,

    We have the same problem.

    Could you please help us?

    https://skydrive.live.com/redir?resid=F3030321E676AF20!132

    We cannot open our document.xml(

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  2. Anonymous
    2013-07-19T01:32:18+00:00

    Wow - thank you so much! You are a saint!

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  3. Anonymous
    2013-07-18T20:44:20+00:00

    As you've discovered, Word 2010 showed the error at Line 2, Column 0 but Word 2007 produced a better error description at Line 2, Column 35347. This gave me the basis to attempt repair.

    The problem was in the formula preceding the paragraph that starts with "Where i=s,g,b indexes the type of the agent ..." on page 5 (of 10). I had to snip out a small section of unused XML formatting tags and I do not think any content was lost but you should proof that area closely.

    I've uploaded a repaired DOCx for you to my SkyDrive here.

    Current Intermediation Draft Outline (Jeeped)

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  4. Anonymous
    2013-07-18T19:40:35+00:00

    Hi All, 

    It seems as if I have run into the same problem that has plagued many of you. After reading through this and other forums, and playing with the document.xml file, I am still unable to convince word to open my file.

    As much as I hate to be a bother, I was hoping someone with more experience in this area might be able to help me recover this file (an outline of a chapter in my thesis):

    https://dl.dropboxusercontent.com/u/2906081/Current%20Intermediation%20Draft%20Outline.docx

    Or alternatively, help me find where exactly the xml errors are in the document.xml file. Thanks in advance - I really only ask because several hours of trying myself does not seem to have produced any results, and this file is critically important for some of my research.

    Thank you,

    Krishna Rao

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