Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous
2012-05-27T15:48:53+00:00

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe).  After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly.  When I tried again to close and open it wouldn't open it.  Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations.  It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2012-05-27T18:16:27+00:00

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the  BH  from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

                  

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional.  The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

Was this answer helpful?

100+ people found this answer helpful.
0 comments

594 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2013-06-10T01:02:31+00:00

    You're the best!

    Thank you soo much.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2013-06-10T00:09:30+00:00

    There appeared to be a cascading <mc;Fallback> failure starting around page 47 (of 95) but I ran through each fallen domino and managed to get the content open as a working DOCX.

    Proofread your document carefully; paying close attention to pictures and graphics in the middle of the document.

    I've uploaded a copy of the repaired DOCX to my SkyDrive here.

    EINDWERK! (Jeeped).docx

    Was this answer helpful?

    0 comments
  3. Anonymous
    2013-06-09T17:19:13+00:00

    Hi Jeeped.

    I see you have rescued a lot of documents. You must be some kind of genious!

    Could you maybe try to fix mine too? I've worked on it for months now, and I can't get it to open anymore :( I have to hand it in next Thursday, so I can't start all over, especially since it was about 94 pages long.

    I uploaded the document on Skydrive. Here's the link:

    http://sdrv.ms/14MiGT2

    It would be greatly appreciated!!

    Was this answer helpful?

    0 comments
  4. Anonymous
    2013-05-28T06:36:07+00:00

    @nabilnasri;

    I've merged your two inquiries into a single thread in order to make it easier to keep track of progress.

    These errors can often be repaired with no (or very little) loss of content through a manual edit of the word/document.xml internal configuration file. If you would like someone to attempt a repair on your corrupt DOCX then you could upload a copy of your document to public access file area like SkyDrive, DropBox or Google Drive and post a link to the publicly shared file back here. Please try to upload a copy of the DOCX that has not already been subjected to repair attempts as a manual repair may be able to recover content that was lost in previous unsuccessful repair attempts.

    If the DOCX has suffered an archive corruption due to having editing performed directly to and/or from a memory stick, then it is very likely that at least some content has been lost due to read/write buffers that were not purged before removing the portable memory. Partial document recovery is still very likely but I would just like to forewarn you that some content loss is inevitable when this occurs.

    Was this answer helpful?

    0 comments