Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous
2012-05-27T15:48:53+00:00

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe).  After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly.  When I tried again to close and open it wouldn't open it.  Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations.  It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2012-05-27T18:16:27+00:00

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the  BH  from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

                  

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional.  The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

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  1. Anonymous
    2013-04-28T00:07:19+00:00

    You had an archive corruption that involved the word/document.xml and the word/endnotes.xml internal files.

    I've recovered 124 pages of content but I believe the end notes were lost in the archive structure repair process. If that is not the complete document, I hope it is enough to get you started on a reconstruction.

    The repaired DOCX has been uploaded to my SkyDrive for your reference and download.

    Character Biographies II (Jeeped).docx

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  2. Anonymous
    2013-04-27T22:38:53+00:00

    Sorry, I'm new to whole SkyDrive thing. Anyway..

    https://skydrive.live.com/redir?resid=5CC2DC52C76675AA!104

    This one should be a publicly shared file. Let me know if there's anything else you need or I can do.

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  3. Anonymous
    2013-04-27T22:20:14+00:00

    @IcyWiddow;

    The link you provided does not allow Everyone to view/download the file. Please review the permissions on that link and modify to allow view/download access to Everyone or use another public access file area like DropBox or Google Drive and post a link to the publicly shared file back here.

    I'm going out for a half-hour to walk my dog but I'll be happy to have a look when I return.

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  4. Anonymous
    2013-04-27T22:11:53+00:00

    Hello, Jeeped

    I was referred here in order to get the same end tag/start tag mismatch error resolved. The file link is below.

    https://skydrive.live.com/?id=5CC2DC52C76675AA!107&cid=5cc2dc52c76675aa&#!/view.aspx?cid=5CC2DC52C76675AA&resid=5CC2DC52C76675AA!107&app=Word

    Please, I implore you to fix this. I have information here that is important to me. You would be a lifesaver in my times to resolve this issue of mine.

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