Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous
2012-05-27T15:48:53+00:00

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe).  After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly.  When I tried again to close and open it wouldn't open it.  Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations.  It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2012-05-27T18:16:27+00:00

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the  BH  from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

                  

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional.  The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

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  1. Anonymous
    2013-03-12T15:43:44+00:00

    [...] You may check the free demo version of <advertisement removed> software. 

    Regards.

    The 'free' demo version of that software appears to recover only 1 page of the eight pages of text and formulas. It's hard to tell as there was one image of the first recovered page and then a number of distorted images with one or two formula symbols per page.

    Of course the free demo version is absolutely useless for any intent or purpose as it will show some (one...?) images of supposedly recovered content (which look highly suspect to me at least) but not allow an examination of the recovered DOCX without a full purchase. Sounds and looks to me like it is suffering from too many marketers and not enough programmers.

    Of course, the company offers a no hassle 30 day money back guarantee and if it says that on the Internet, it must be true.

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  2. Jim G 134K Reputation points MVP
    2013-03-12T15:05:55+00:00

    Since these two threads are about the same issue I will merge them for you. Please don't start multiple questions about the same issue. As you can see, you have people spending their valuable volunteer time trying to solve problems that have already been fixed.

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  3. Anonymous
    2013-03-12T13:00:03+00:00

    The file is not even getting opened. What did you use to create this? I can't suggest you to use Open and Repair as the file is not opening. In such you can use any third-party recovery software. You may check the free demo version of <advertisement removed> software. 

    Regards.

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  4. Anonymous
    2013-03-07T20:48:09+00:00

    Dear Jeeped,

    I really don't know what happend, but i used the file normaly (without using any formula, and the same problem happend again. I opened the file document.xml on the notepad++, but couldn't find the error, becuase it show to whole file in a single lane, so i cant read it.

    Could you please help me again?

    http://sdrv.ms/WYHCta

    Thanks a lot for your help!

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