Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous
2012-05-27T15:48:53+00:00

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe).  After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly.  When I tried again to close and open it wouldn't open it.  Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations.  It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2012-05-27T18:16:27+00:00

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the  BH  from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

                  

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional.  The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

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  1. Anonymous
    2013-02-25T17:00:12+00:00

    If you are willing to upload this DOCX to a public file area like Skydrive or DropBox and post a link to the publicly shared file back here, one or more of the community members will be able to examine the internal structure for errors. I'll keep an eye out for any updates on this thread.

    Please try to upload a copy of the corrupted DOCX that has not already been subjected to repair attempts. Dta may have been lost in previous repairs that was recoverable with a manual edit/repair on the internal configuration file(s).

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  2. Anonymous
    2013-02-25T16:52:06+00:00

    Hi Jeeped!

    I found your reply today as I was looking for a solution for my problem, which is exactly the same. I tried everything possible I could find but nothing works. I am panicking, I spend at least 10 hours on this and it won't open. I'm at a point where I could just lay on the ground and cry. Can you help me out? You would save my life! I don't know how I can send you my corrupt document. If you can help me, do you want me to put it on Google+ or Hotmail? Whatever you like or demands, I'll do anything, my document was due today but my teacher let me until friday seeing that I was hopeless. PLEASE PLEASE PLEASE. I'm beggggggging for help, I don't know what to do anymore!

    Chloe

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  3. Anonymous
    2013-02-13T20:27:42+00:00

    If you are using Visual Studio to edit the word/document.xml configuration file, first save the file then (in Explorer) back out of the ZIP file's contents so you see MyDocument.zip and right-click, Open With MS Word. Once it opens correctly, you can rename it back to a DOCX, but doing this for every small edit in an attempt to get it to open conventionally will get old really fast.

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  4. Anonymous
    2013-02-13T20:07:47+00:00

    Thanks a ton, and for such a fast response too. You're amazing. 

    From your earlier posts on this forum and a little look at basic xml syntax rules, I thought that might be the problem.

    For future reference, If I don't have winrar or notepad++, but just use visual studio to edit the xml file, how do I then turn the zip folder back into a doc file. I haven't figured that part out.

    Again, thank you very much for the help.

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