Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous
2012-05-27T15:48:53+00:00

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe).  After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly.  When I tried again to close and open it wouldn't open it.  Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations.  It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2012-05-27T18:16:27+00:00

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the  BH  from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

                  

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional.  The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

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  1. Anonymous
    2016-08-30T22:01:17+00:00

    Thanks socrtwo!

    Apparently the file link I sent earlier isn't working so here's another stab at it:

    https://1drv.ms/w/s!AmhBShPqH79kg3EsJ-hfSuBUMgJ2

    Hopefully this works! Thanks for trying!

    Britanie

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  2. Anonymous
    2016-08-30T21:51:10+00:00

    For IshSwiss's file, I removed two instances of the non printing NUL character (and the <w:t> tags around it) in the word\document.xml subfile of the DOCX and your document opened. I have never seen a nonprinting character like that in a Word XML part file before (NUL represents just one character):

    <w:t>NUL</w:t>

    Here is a OneDrive link. I didn't know how to make a OneDrive link, now I do. Glad I followed Doug's directions and learned how. It's easier than DropBox but I had to open the file online to do it: 

    https://1drv.ms/w/s!AtqwKV_OsClkg7V3CPrP_I5bzPe03Q

    I'll try Britanie's file next.

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  4. Anonymous
    2016-08-30T21:03:13+00:00

    Hi Doug,

    Is there any way you can help me recover this Word doc? I've been trying myself all day and am desperate!

    Here's a link to it in my OneDrive:

    https://1drv.ms/w/s!AmhBShPqH79kg3EsJ-hfSuBUMgJ2

    I'd be eternally grateful if you can help.

    Thanks,

    Britanie

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