Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous
2012-05-27T15:48:53+00:00

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe).  After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly.  When I tried again to close and open it wouldn't open it.  Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations.  It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2012-05-27T18:16:27+00:00

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the  BH  from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

                  

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional.  The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

Was this answer helpful?

100+ people found this answer helpful.
0 comments

594 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2016-08-20T22:53:31+00:00

    I have uploaded a copy of the repaired document to the following folder of my OneDrive

    https://1drv.ms/f/s!AmuIXmFDy-1azRlX2JBMPPp_Nb1x

    Let me know when you have retrieved it so that I can remove it from that folder.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2016-08-20T19:55:22+00:00

    Melle,

    Here is a repaired version: https://dl.dropboxusercontent.com/u/3422175/GenMat-repaired.docx

    Your file had a typical Microsoft Word unspecified error where the following tags appear in the word\document.xml sub-file (where all the text of your document is stored) found in the conventionally zipped DOCX file:

    <mc:AlternateContent><mc:Choice Requires=”wps”><m:oMath>…</mc:AlternateContent></m:oMath>

    The tags really should be, and I fixed your file by rearranging them to:

    <m:oMath><mc:AlternateContent><mc:Choice Requires=”wps”>…</mc:AlternateContent></m:oMath>

    Let us know if all the content were recovered or not.

    If it happens again, see this article, https://support.microsoft.com/en-us/kb/2528942, and try the Microsoft tool that is linked there. That article describes your problem and when it occurs thusly: "This issue is related strictly to oMath tags and occurs when a graphical object or text box is anchored to the same paragraph that contains the equation."

    Was this answer helpful?

    0 comments
  3. Anonymous
    2016-08-20T15:45:00+00:00

    Please help me I cannot open my file. Same error. I uploaded the file here please help thanks https://drive.google.com/file/d/0ByyqKppH8aUQS2RHY0ZCc0VnN00/view?usp=sharing

    Was this answer helpful?

    0 comments
  4. Anonymous
    2016-06-12T13:19:17+00:00

    Doug,

    Holy cow, you're right. It didn't give me the message about the antivirus failing when I did it per your instructions. However I think I had to log out of my onedrive.live.com account. Thanks.

    Regards,

    Paul Pruitt (socrtwo)

    Windows Insider

    ******@s2services.com

    Was this answer helpful?

    0 comments