Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous
2012-05-27T15:48:53+00:00

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe).  After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly.  When I tried again to close and open it wouldn't open it.  Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations.  It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2012-05-27T18:16:27+00:00

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the  BH  from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

                  

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional.  The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

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  1. Anonymous
    2016-01-09T18:01:28+00:00

    Hi,

    While you wait for a response from Jeeped, I will say I had trouble recovering this through my Savvy DOCX Recovery program, but I also tried to open it in Libreoffice. It opened right up in Libreoffice Writer. I resaved it as a DOCX and now it opens in Word 2016. You can download what I was able to recover here: 

    https://www.dropbox.com/s/r4awtmxp9qeffgk/CE4-08%20Project_opened_in_Libre_Office.docx?dl=0

    I think one or more of the equations are corrupted, which is common for this kind of error.

    Regards,

    Paul Pruitt

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  2. Anonymous
    2016-01-09T15:26:57+00:00

    Hi Jeeped!

    Even though this thread is pretty old, I hope you are still following it.

    So I have a corrupted docx file and the link is here: http://1drv.ms/1SFM2PV. The file is loaded with quite some formulae and I guess it is where the problem arises.

    I have tried to open document.xml in Notepad++ and format it into readable form. But every time I tried to pack the whole thing back to docx format, Word just says that it cannot open the file due to the missing or invalid part.

    Hope this post would reach you:)

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  3. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2015-12-02T23:12:52+00:00

    You should upload a copy of your document to a folder of your OneDrive and set that FOLDER to be shared and then get a link to that FOLDER and copy and paste it into a message that you post back here.

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  4. Anonymous
    2015-12-02T21:09:26+00:00

    Dear Jeeped,

    I sent you an email to your gmail account along with a link to my file, but hoping you will see this here too...I have the same problem...I was just finishing up a document and it wouldn't save, so I closed it, now it won't open anymore. The error message is: The name in the end tag of the element must match the element type in the start tag. Location:  part:/word/document.xml, Line: 2, Column xxxx.

    I tried recommendations found online, but I'm not very technically savvy so after 6 hours of no results, I really hope you can help me restore my file or else I lose days and days of work. I just want to cry out of frustration. An equation or image is corrupting it. I am using MS word 2013.  I need to submit the document tomorrow night (Dec 3 Mountain Standard Time), would you be able to help me?  Please? Thank you so much in advance.

    Mei

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