Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous
2012-05-27T15:48:53+00:00

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe).  After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly.  When I tried again to close and open it wouldn't open it.  Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations.  It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2012-05-27T18:16:27+00:00

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the  BH  from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

                  

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional.  The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

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  1. Anonymous
    2015-06-11T03:56:05+00:00

    Hi mate,

    Thanks for all the info, will definitely have a crack of your software.

    I didn't post it to share sites and link here purely because the document is sensitive, sensitive enough for me to niot want the world to be able to access it. If you have an email I'd love some help.

    The document is a report that is completed in R. The template is fine, as soon as I insert images in R via bookmarks, I get the error. MS recommends installing OOXML to view strict ISO documents, however this is a virtual environment, and others will need to run this code to generate their own reports, so I'd like to find the cause and fix it there... 

    Cheers,

    A

    edit*

    Your software tells me that it can open it with the open and repair option selected, which is correct. It seems like an amazing utility, particularly given the price, however it is not exactly what I am after, i.e. a solution rather than a fix. Thanks again mate.

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  2. Anonymous
    2015-06-11T03:42:17+00:00

    Jeeped will respond if you post your file in place like DropBox and then share the file and post the share link here. I will too. It usually only takes a few hours, sometimes less than a couple.

    Another avenue is, I made several pieces of GUI freeware that you can install will try to repair Word files with a touch of a button. They are decidedly not command line software almost without exception. The first one on the list I think is the best. The others have different algorithms and are historically older. They are here: http://s2services.com.

    There are also these free/inexpensive online automatic solutions. They are provided by the makers of some decent commercial file repair software (****, Munsoft and Recoveronix)

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  3. Anonymous
    2015-06-11T02:17:04+00:00

    Thanks for the link, I'll check it out now.

    EDIT: wow, that is a complicated process... just getting some of the stuff installed is hard enough, and it all runs from command line. Sadly that blog post is a bit beyond my abilities.

    I've sent it to Jeeped, though understand they are likely busy so will continue pursuing a fix myself.

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  4. Anonymous
    2015-06-04T10:29:20+00:00

    If for some reason you are not allowed by circumstance to trust even Jeeped, try fixing the XML using XMLlint as explained here: http://free-data-recovery.blogspot.com/2012/03/secrets-of-recovering-corrupt-office.html.

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