Unspecified Error, word/document.xml, Line:2, Column: 0

Anonymous
2012-05-27T15:48:53+00:00

Dear document savers,

It appears that due dates for assignments makes Word eat documents.

Like others I have a corrupted .docx document.  I have tried every trick in the book I can find and am now resorting to the next level of knowledgeable help.

The document crashed whilst working on a formula around the 3rd last page from memory (page 12 I believe).  After waiting etc. I closed and reopened the document and found then that it would go crazy when I got to the area I was last working in, and wouldn't scroll or display content properly.  When I tried again to close and open it wouldn't open it.  Nothing so far has worked.

It now gives the message:

"The file Assign 3 Answers.docx cannot be opened because there are problems with the contents."

"Details"

"Unspecified Error"

"Location: Part: /word/document.xml, line: 2, column: 0"

I have uploaded the file here

https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU

I can open in Googledocs but without drawings or equations.  It opens in viewer.zoho.com but still cannot open a saved copy in Word 2010

I would greatly appreciate if anyone had any fixes for me.

Sincerely,

Rowan

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2012-05-27T18:16:27+00:00

... https://docs.google.com/open?id=0B8CyUQXlwkYeUXdmVl9acWZTUEU ...

The Google Docs copy was a DOC rather than a DOCX, but I downloaded it and had a look. I snipped out the  BH  from the second formula following "for Triangle CBH" on page 19. That will need replacing and close proofreading that area is highly recommended.

                  

There is some strange pagination and I don't know exactly why that is nor even if the pagination is intentional.  The actual corruption looked like it was due to many reformatting changes, resulting in empty formatting tags.

I've uploaded a repaired copy of the DOCX to my SkyDrive here for you to download . Be sure to get service packs for Office 2007 or 2010 installed whenever possible before further editing is performed.

Office service packs

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  1. Anonymous
    2015-06-04T08:29:34+00:00

    @Alex Coningham;

    Check my profile page for an email address you can transfer the corrupt DOCX to me through. Try to provide a copy that has not already been subjected to repair attempts as I can often recover content that was lost in other unsuccessful repair attempts.

    br,

    Jpd

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  2. Anonymous
    2015-06-04T05:57:23+00:00

    Hi Jeeped, 

    First, hats off for all your help, people really value your time, trust me. 

    I am also having this issue after attempting to insert images via an R package called ReporteRs. 

    Sadly the document is sensitive (couldn't find a PM button so that I can share with only you).

    I attempted to open the document.xml in notepad++, then use the "pretty view" with line breaks, then re-zip in order to ascertain the actual line/column of the error, though when I re-zip, it just says that parts of the doc are missing. 

    The exact procedure I followed was

    1. extract (via 7zip)
    2. locate document.xml, open in notepad++
    3. using the XML Tools plugin drop down, select Pretty Preint (XML only - with line breaks)
    4. save and close
    5. right click the parent folder and re-zip
    6. rename .docx
    7. open, error, details > parts missing, cannot repair

    The corruption only occurs after manipulating the document in R, and only for some bookmarks. I cannot figure out what is different about the particular bookmarks that set it off. Can you provide any insights? Or a way to send the document to you without broadcasting it to the interwebs?

    If the above procedure had have worked I could find the actual line/column and hopefully at least see what is causing the error, and compare a it to the original, pre-R document to see where its going awry. 

    Help! :)

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  3. Anonymous
    2015-05-19T09:20:52+00:00

    Hi Jeeped,

    Thanks for this super swift response, you just saved me a bunch of time. I can't tell you how much I appreciate this! Keep up the good work in this community! Thanks

    BR

    Thorbjorn

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  4. Anonymous
    2015-05-19T06:01:34+00:00

    @Thorbjorn;

    I was able to recover your document with little to no loss of content. The problem was in the final formula on the last page and involved several nested but empty XML formatting tags. You can find the repaired DOCX on my own public at the following link.

    Spg.-8-trigonometri (Jeeped).docx

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