Visio 2013 VERY slow

Anonymous
2012-11-08T17:47:50+00:00

I upgraded to Visio 2013. I am using the standard detailed networking template. After adding a few items, Visio has gotten so slow its almost unusable. WWhen I move icons it takes 3-5 seconds to give me back control. ITS terrible. I have a Thinkpad T510 with a system score of 6.9's across the board and one 4.9, so I highly doubt its that. All other applications scream. I tried disabling hardware accelleration and updating my video driver which did nothing.

Like visio 2013, but sad the performance is so bad...any suggestions?

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  1. Anonymous
    2013-08-30T06:53:24+00:00

    Well.. let's go another way:

    Here is file which is actually works slow http://sdrv.ms/1doH2fL.

    I changed it a little from original.

    1. I don't use Visio for any other purpose than for creation of network diagrams, so I can't say whether this issue is related to whole Visio or only network diagrams. Yes, there is a lot of custom shapes. What's problem? In Visio 2010 same shapes worked fine.
    2. There is no any custom solutions/addons running.
    3. No theme is applied on the drawing.
    4. Office x86 installed on x64 win8, tried any possible combination - office x32/x64 win7/8 x32/x64

    And here is the video http://sdrv.ms/1doIq1W what happens when zoom in/out.

    Thanks Andrey. File and video were very helpful in reproducing the issue and we are investigating it.

    Thanks

    Sudeep

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  2. Anonymous
    2013-09-22T23:37:43+00:00

    I agree!  VISIO 2013 is almost too slow and unresponsive to use.  It brings my i7-2860QM CPU with 32 GB of RAM to its knees.  It seems like a memory issue as very little ever gets used.  I have Win-8 64-bit.

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  3. Anonymous
    2013-10-11T19:47:55+00:00

    I completely agree that the performace of MS Visio 2013 is horrible. I have 3 different machines and the one with Visio  2010 (Dell E6400 4Gb ram Core 2 Duo Win 7 32 bit)  is able to open the same Diagram and show no signs of lag or freezing. As soon as I go back to my i7, 16Gb RAM, 256 SSD Win 7 64 bit  machine the Diagram pretty much kills my computer. Only reason i keep 2013 because is lets me see the thumbnails of the visio diagram while I search for diagrams in explorer. I have tons of diagrams and searching with 2010 installed wont let you view thumb nail of the diagram. This means I have to open each one which can take a while to load.

    PLEASE CREATE A HOTFIX.. For the LOVE OF GOD!!!!!

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  4. Anonymous
    2013-10-16T22:43:11+00:00

    I am speaking up to say I am also experiencing extreme slowness when trying to zoom in and zoom out. Parts of the visio page don't load and takes several seconds to render.

    http://answers.microsoft.com/en-us/office/forum/office_2013_release-visio/microsoft-visio-2013-slow-on-zoom-inout/d1f1df0b-3c4b-4ad3-a239-a45eeceadf1b

    Another thread dealing with this same issue. When can we expect a fix? This has been outstanding for 11 months.

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  5. Anonymous
    2013-10-21T15:22:42+00:00

    Visio 2013 x86 was super slow on a Dell Vostro machine running Windows 7 Professional x64. After a series of troubleshooting, I traced the problem to the accelerated graphics. Just disable the it. Here's how: Go to Visio Options > Advanced, scroll down you should see "Disable hardware graphics acceleration". Check the square box. This issue is most noticeably on machine with dual video chip set. See picture below:

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