Visio 2013 VERY slow

Anonymous
2012-11-08T17:47:50+00:00

I upgraded to Visio 2013. I am using the standard detailed networking template. After adding a few items, Visio has gotten so slow its almost unusable. WWhen I move icons it takes 3-5 seconds to give me back control. ITS terrible. I have a Thinkpad T510 with a system score of 6.9's across the board and one 4.9, so I highly doubt its that. All other applications scream. I tried disabling hardware accelleration and updating my video driver which did nothing.

Like visio 2013, but sad the performance is so bad...any suggestions?

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  1. Anonymous
    2013-08-30T06:53:24+00:00

    Well.. let's go another way:

    Here is file which is actually works slow http://sdrv.ms/1doH2fL.

    I changed it a little from original.

    1. I don't use Visio for any other purpose than for creation of network diagrams, so I can't say whether this issue is related to whole Visio or only network diagrams. Yes, there is a lot of custom shapes. What's problem? In Visio 2010 same shapes worked fine.
    2. There is no any custom solutions/addons running.
    3. No theme is applied on the drawing.
    4. Office x86 installed on x64 win8, tried any possible combination - office x32/x64 win7/8 x32/x64

    And here is the video http://sdrv.ms/1doIq1W what happens when zoom in/out.

    Thanks Andrey. File and video were very helpful in reproducing the issue and we are investigating it.

    Thanks

    Sudeep

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  2. Anonymous
    2013-08-28T03:36:39+00:00

    Well.. let's go another way:

    Here is file which is actually works slow http://sdrv.ms/1doH2fL.

    I changed it a little from original.

    1. I don't use Visio for any other purpose than for creation of network diagrams, so I can't say whether this issue is related to whole Visio or only network diagrams. Yes, there is a lot of custom shapes. What's problem? In Visio 2010 same shapes worked fine.
    2. There is no any custom solutions/addons running.
    3. No theme is applied on the drawing.
    4. Office x86 installed on x64 win8, tried any possible combination - office x32/x64 win7/8 x32/x64

    And here is the video http://sdrv.ms/1doIq1W what happens when zoom in/out.

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  3. Anonymous
    2013-08-27T10:21:07+00:00

    Hi Adushey/Derek,

    I tried creating a network diagram by dropping 10 network shapes and putting colour on it but couldn't reproduce the zoom in/out issue so could you please create the sample drawing where you see issues with the performance and share it. Also please provide the following information. It would help us investigate the issue.

    1. The issue is with all drawings or only with network shapes? Are there any custom shapes in the drawing?
    2. Is there any custom solution/add-in running?
    3. Which theme is applied on the drawing? Is the performance better when using the "No Theme"?
    4. Which office is installed - x64 or x86?

    Thanks

    Sudeep

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  4. Anonymous
    2013-07-18T09:36:53+00:00

    Visio 2013 just constantly freezes, when selecting the design tab or putting any shape on the page.  I'm going back to 2010

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  5. Anonymous
    2013-07-18T08:16:47+00:00

    Hi,

    We had already created a bug in our internal bug tracking system to track this. We are investigating it closely. I'll keep this thread posted on updates.

    Regards.

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