A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
I have a number of users on my network with the same issue. My investigations last week determined the following...
- Brand new powerpoint docs save just fine
- If you open an existing document at first login and try to edit and 'save' this problem occurs. Save 'as' is fine.
- Closing PowerPoint, then reopening seems to clear this problem (workaround, albeit not a solution). It seems when PowerPoint is closed the process remains running for a short time. Opening an existing slideshow at this time, editing and saving is successful. If PowerPoint is closed for a substantial length of time however the process stops and we revert to the above whereby first-launch of the app causes the 'unstable' message.
- The problem follows the same users from laptop (with local profiles and app data) to desktop (with roaming profiles and app data) which really confuses me as otherwise I would have simply been looking at deleting roaming profs'.
All my computers have the same 32-bit version of MS Office 2013 (on both 32 and 64 bit client OS'). The problem occurs for the same users on both 32 and 64 bit versions of Windows, even completely new builds.
Other workarounds suggested on (such as disabling MSOSYNC, etc) which were tried before discovering the above, only 'appeared' to work at first for me because the actions were taken after closing PowerPoint which clears the problem for a time.
Still.. ultimately i do not have a solution and if anyone has found one, it would be greatly received.