This recently happened to us also, but we noticed that it is only affecting users with a Dell P2717H monitor - and the problem has to do with page layout view and having a header and footer. Users with a larger monitor (like the Dell U3415W) the document
works fine.
On users with the affected monitor, the document will work correctly if:
- you use Normal view, not Page Layout.
- you remove the header and footer, and leave the document in Page Layout view
- We noticed that when we did a remote session to the PC (so it wasn't using the default resolution) the file would function well also.
It seems to be an issue with rendering for our 27" monitors, that was caused by a recent Microsoft Update - but when you check the link given above it says the issue is resolved with the latest update. We currently have build 8201.2193, and are experiencing
the issue - so it still exists.
Hope this helps someone else.