Why can't I save my Word 07 docs as PDF files anymore

Anonymous
2012-09-01T00:17:03+00:00

Hi Folks,

I've just found that I no longer can save my Word docs as a PDF file using the "Save as" option. Each time I try I get "File could not be found". I've ran the 'Diagnostics/Repair in MS tools and also followed that with placing my DVD back in the machine and choosing "Repair".

In both cases, it failed. I have Windows 7 64bit and MS Office 2007 Standard I've been running both for about 3 years. I also tried reinstalling Adobe Reader.

There is a strange thing I should mention: When I ran my DVD this last time in an attempt to repair this problem, The window opened identifying itself as the Office 2007 Standard "Trial" !!! So I opened a word doc, went to "Word Options" and then through the several clicks until I got to the "About" window.

Incredibly, it identified me as the registered owner of Office 2007 Standard but the key number it shows is way different than the key number I saved with my DVD I purchased. I'm going to have to uninstall this program if I can't get that Word to PDF option working.

I was able to convert in the past but i can't remember the last time I did.

Thanks, Rich

PS I can worry about that key number mix up later, I just want to know why I can no longer save as a PDF.

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

59 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2015-05-09T15:23:41+00:00

    Thanks!  Who knew?

    Was this answer helpful?

    0 comments
  2. Suzanne S Barnhill 279.4K Reputation points MVP Volunteer Moderator
    2015-05-09T13:17:24+00:00

    There have been enough reports of users losing document saved to the Desktop to suggest that it is not a safe place to save files. A shortcut to a file saved elsewhere can easily be replaced if needed, but if a document saved to the Desktop vanishes, then it is just gone.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2015-05-09T00:55:23+00:00

    The Desktop is really intended for shortcuts, not just to applications but also to folders and documents, if desired, but the actual documents should be stored in document folders. As for finding the files later, I find that the Recent Places shortcut in Windows Explorer is quite helpful, and I also heavily rely on the jump lists of applications on the Taskbar.

    If Save As PDF doesn't work at all, that is a different issue, anyway.

    Right.  But I was trying to find out why you said "Saving to the Desktop is never a good idea. "  I thought maybe there was some hidden pitfall that we weren't aware of.  Apparently there is not.

    Was this answer helpful?

    0 comments
  4. Suzanne S Barnhill 279.4K Reputation points MVP Volunteer Moderator
    2015-05-08T02:15:34+00:00

    The Desktop is really intended for shortcuts, not just to applications but also to folders and documents, if desired, but the actual documents should be stored in document folders. As for finding the files later, I find that the Recent Places shortcut in Windows Explorer is quite helpful, and I also heavily rely on the jump lists of applications on the Taskbar.

    If Save As PDF doesn't work at all, that is a different issue, anyway.

    Was this answer helpful?

    0 comments