mail merge not working with office 2013

Anonymous
2013-03-08T16:24:00+00:00

Trying to do a mail merge with office 2013.  I've done this for years with other versions of office (2003, 2007, 2010) but it's not working with 2013 for some reason.  I'm following all the steps, but the emails aren't getting sent.  Is there some way that the profile or something is set up wrong so that word isn't sending this properly? I've also tried to send via outlook, but in outlook I can't choose an excel spreadsheet for the list of contacts. 

What is wrong with this?  someone plesae help me!  My outlook profiles are all messed up becasue i use icloud to sync the calendar and contacts, but i use pop/stmp (whatever that means) for my email....

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2015-01-15T15:17:24+00:00

    Hi Doug, any idea why from a list of 293 contacts only 42 emails got sent? (found emails corresponding to the first 42 contacts on the excel list in my sent folder). Thanks!

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  2. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2015-01-16T02:02:21+00:00

    Was there an empty row after the 42nd row of data?

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  3. Anonymous
    2015-01-16T13:34:04+00:00

    No there wasn't, but I repeated the process with those contacts to which outlook hasn't sent any emails and it now worked. Thanks for your help!

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  4. Anonymous
    2015-01-26T07:24:58+00:00

    Thanks Doug.  It works like a charm.

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  5. Anonymous
    2015-08-03T18:47:44+00:00

    I'm having the same issue with my merge field codes being able to be properly merged from an Access database.  In researching this on my end, I found that the new MS Office 2013 has a limit to how long your merge field codes can be.  The titles can not be longer than 40 characters in length.  If you adjust the column titles in your database to be less than this, you should not have any problems.  I did this and now, no issues. 

    Plus, as Doug also mentioned above, there are certain symbols you can not use.  "One thing to note is that the field names in your data source must contain only alphanumeric characters (No @,#,$,%,&,(,), etc) and the field names must not start with a numeric character (0-9)."

    Hope this helps.

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