mail merge not working with office 2013

Anonymous
2013-03-08T16:24:00+00:00

Trying to do a mail merge with office 2013.  I've done this for years with other versions of office (2003, 2007, 2010) but it's not working with 2013 for some reason.  I'm following all the steps, but the emails aren't getting sent.  Is there some way that the profile or something is set up wrong so that word isn't sending this properly? I've also tried to send via outlook, but in outlook I can't choose an excel spreadsheet for the list of contacts. 

What is wrong with this?  someone plesae help me!  My outlook profiles are all messed up becasue i use icloud to sync the calendar and contacts, but i use pop/stmp (whatever that means) for my email....

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

82 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2015-10-14T04:05:37+00:00

    Hi Doug, 

    I don't have exactly the same problem as described in the Hotfix. Will running it result in any other issues being created. 

    And, is it correct to say that there is a bug in the version that is preventing me from using the functionality as I used to? Why else would there be a need for me to run a fix, right?

    Was this answer helpful?

    0 comments
  2. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2015-10-14T03:27:11+00:00

    I came across this Hot Fix that may overcome the problem:

    http://support.microsoft.com/kb/980681

    Was this answer helpful?

    0 comments
  3. Anonymous
    2015-10-14T02:55:45+00:00

    So here I am trying again and still no luck.  :-( 

    The Help tells me I should have an up to date anti virus, which I do, Microsoft Security Essentials, and still I have no luck.  As I mentioned previously, this was never an issue previously and others have had the same problem.  There must be an easy fix to this. So desperately needing help and resolution on this.

    Was this answer helpful?

    0 comments
  4. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more

  5. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2015-08-26T05:08:22+00:00

    Click on Help and see what it says about "how you might be able to avoid getting this warning".

    Was this answer helpful?

    0 comments