Word 2013: Extremely slow saving and pasting plain text in long documents

Anonymous
2013-01-16T14:12:48+00:00

I am using the latest Word 2013 RC in German. Allthough I am very pleased with the overall performance and features of this new version, I ran into some very annoying problems, that didn't exist with the latest Word 2010. These should be easy to reproduce:

  1. Take a long document (*.docx) with at least 100 pages and try to save it. This takes forever - I can see the progress bar filling up slowly. It takes at least 10-20 seconds to save. During that process I cannot do anything within Word - not even scroll smoothly. It slows down to the point of almost freezing up. I didn't have this problem with Word 2010 on the same system.
  2. Take that same document (>100 pages) and try to copy&paste some text (for example out of Firefox) and paste it as plain text - this takes at least 1 to 2 seconds. I didn't have any kind of delay with Word 2010.
  3. Word 2013 seems to work ok with *.doc files - it's still slower than Word 2010 a lot faster than saving *.docx files.

I have no problems whatsoever with short documents. Can anyone confirm these problems with Word 2013 RC?

Microsoft 365 and Office | Word | For home | Windows

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  2. Anonymous
    2013-01-17T13:28:16+00:00

    Thank you so much for your quick response! Unfortunately I am on buisness travels at the moment which is why I won't be able to test these solutions until this weekend. I will however respond with results as soon as I have followed your instructions (probably Saturday).

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  3. Anonymous
    2013-01-17T05:45:35+00:00

    Hi,

    Thank you for posting in Microsoft Community.

    I will assist you in resolving the issue working with the Word application.

    Please follow these steps and check if it helps:

    Method 1:

    Try Working in Word safe and check if it helps. To know how to start Word in Safe mode, follow the steps below.

    Press the ‘Windows + R’ key on the keyboard > Copy and paste the following command line in the ‘Open’ box and click Ok.

    Winword /safe

    If this helps, disable the add-ins as suggested in the Section ‘Delete the COM add-ins registry keys’ from this article.

    **http://support.microsoft.com/kb/921541**

    Method 2:

    If the issue persists, repair the Office and check if it helps:

    Go to Start Screen and type > Control > Now Click on Settings > Select Control Panel > Click on Programs and Features > Search for Office > Click on it and select Change > Choose ‘Repair’.

    Method 3:

    If you still face the issue, then check if any other software is conflicting with the Word application by starting the computer in the Clean Boot mode as suggested in this article:

    http://support.microsoft.com/kb/929135

    Note: After the troubleshooting, restart the computer in Normal mode.

    Hope this helps to resolve the issue. If you need any assistance, reply to us.

    Thank you.

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