A family of Microsoft word processing software products for creating web, email, and print documents.
Hello Tom,
- Does the issue occur with specific document or with all the Word 2013 documents?
- If it’s with specific document then what is the size of the file?
If the issue occurs with specific file then recreate the file and verify the status.
If the issue occurs with all the documents then open Word in application safe mode and verify the status.
To open Word in application safe mode: Click Start > in ‘Search’ bar >type 'winword /safe' (Without the quotes and note the space in the command)
If you’re able to work with Word in safe mode, then follow the steps provided in the article below and check if that helps:
http://support.microsoft.com/kb/921541
For further queries, reply and we are happy to assist.
Thank you.