Arrow keys don't work in slide view mode in powerpoint

Anonymous
2013-02-24T03:42:39+00:00

My powerpoint used to work fine but recently I am unable to advance or move my slides backwards in the Slide view mode with arrow keys, space bar and return.  Nothing seems to work.  I cannot even exit the presentation with the ESC key.  I need to use the cursor to exit presentation.  Because of this situation, I cannot use the remote control to advance my slides.  PLS HELP!!!

Microsoft 365 and Office | PowerPoint | For home | Windows

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Anonymous
2017-06-01T06:50:19+00:00

I have fixed the problem on my side following these steps:

  • Open the "Slide show" tab in the ribbon
  • Click on "Set Up Slide Show"
  • Make sure that following options are selected "Show type" = presented by the speaker (full screen) and "Advance slides" = manually

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  1. Anonymous
    2013-03-01T16:36:52+00:00

    I am encountering the same issue running Lion 10.7.5.

    In presentation mode, PP will not advance using arrow keys or external remote. The escape key will not exit presentation mode.

    It is possible to advance slides or exit only using the cursor and clicking the right (or left) on screen arrors or the X exit button.

    From the above, the only solution appears to be to remove office and update only as far as 14.2.3.

    This is the second time this year where MS has broken Office for Mac (for me) and where the solution is to remove, reinstall, and re-update.

    This is a huge waste of my time. Another reason to serious consider migrating all my presentations to Keynote.

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  2. Anonymous
    2013-03-01T15:40:31+00:00

    It has happened to a variety of files and I am quite sure it is not content related.  Unfortunately, these are work related files and I cannot send them over.  These same files worked fine as recently as 3 weeks ago and I first detected it on 14 Feb. You may want to note that it seems fine when I do not connect to an LCD projector.  Once connected, it works for the first few minutes and then the problem sets in. After my reinstallation and keeping it at version 14.1.0, the files work again.

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  3. Anonymous
    2013-03-01T01:48:00+00:00

    If possible, could some of you send me some of the presentation files (sharable for testing purpose) you were having this keyboard issue.

    We just want to make sure it's not content specific since somehow we could not reproduce the issue yet. Many thanks

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  4. Anonymous
    2013-02-28T18:33:49+00:00

    Thanks -- ALSO, just this morning, I spoke to another friend of mine who saw the transition tearing issue previously on my MacBook and he was seeing a similar issue (transition, NOT slide advance problem) today on 2 SAGER laptops - both of which have NVIDIA cards as well. (Obviously NOT running PPT 2011, although I'm not sure which PC version they were running, 2010 or 2013...)

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