Arrow keys don't work in slide view mode in powerpoint

Anonymous
2013-02-24T03:42:39+00:00

My powerpoint used to work fine but recently I am unable to advance or move my slides backwards in the Slide view mode with arrow keys, space bar and return.  Nothing seems to work.  I cannot even exit the presentation with the ESC key.  I need to use the cursor to exit presentation.  Because of this situation, I cannot use the remote control to advance my slides.  PLS HELP!!!

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Anonymous
2017-06-01T06:50:19+00:00

I have fixed the problem on my side following these steps:

  • Open the "Slide show" tab in the ribbon
  • Click on "Set Up Slide Show"
  • Make sure that following options are selected "Show type" = presented by the speaker (full screen) and "Advance slides" = manually

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  1. Anonymous
    2013-03-11T21:25:00+00:00

    Many thanks for all the responses.

    We managed to reproduce the issue.  Somehow the keyboard focus was lost during slideshow so that keyboard looks frozen (clicking the slideshow window using mouse could regain the keyboard focus ). We are investigating on the root cause.

    When can we expect to hear something from Microsoft about how and when this issue will be addressed via an update? You've acknowledged having replicated the issue.

    Given the current issue, a presenter cannot be at a location away from the computer to advance the slides using a remote.

    The silence from Microsoft about this issue that arose from the latest software update is both annoying and exasperating.

    After being relieved to find this thread; upon getting to the end of it I'm REALLY disappointed in the lack of response from Microsoft. I'm also a professional speaker, and up until recently "upgrading" to PowerPoint 2011 from 2008 had little reason to switch over to Keynote. That is no longer the case. Can anyone recommend a decent tutorial on making the switch? I did kick the tyres when first switching to Mac, but found it not so intuitive...

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  2. Anonymous
    2013-03-11T17:12:56+00:00

    Many thanks for all the responses.

    We managed to reproduce the issue.  Somehow the keyboard focus was lost during slideshow so that keyboard looks frozen (clicking the slideshow window using mouse could regain the keyboard focus ). We are investigating on the root cause.

    When can we expect to hear something from Microsoft about how and when this issue will be addressed via an update? You've acknowledged having replicated the issue.

    Given the current issue, a presenter cannot be at a location away from the computer to advance the slides using a remote.

    The silence from Microsoft about this issue that arose from the latest software update is both annoying and exasperating.

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  3. Anonymous
    2013-03-11T16:33:32+00:00

    My powerpoint used to work fine but recently I am unable to advance or move my slides backwards in the Slide view mode with arrow keys, space bar and return.  Nothing seems to work.  I cannot even exit the presentation with the ESC key.  I need to use the cursor to exit presentation.  Because of this situation, I cannot use the remote control to advance my slides.  PLS HELP!!!  

    http

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  4. Anonymous
    2013-03-11T14:19:43+00:00

    Thanks -- ALSO, just this morning, I spoke to another friend of mine who saw the transition tearing issue previously on my MacBook and he was seeing a similar issue (transition, NOT slide advance problem) today on 2 SAGER laptops

    • both of which have NVIDIA cards as well. (Obviously NOT running PPT 2011, although I'm not sure which PC version they were running, 2010 or 2013...)

    http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macpowerpoint/powerpoint-2011-transitions-on-mountain-lion/41892328-3d27-418b-8679-8604282ac8e6?page=9&tm=1363010721676&tab=AllReplies

    The tearing is a serious problem and occurs using Mountain Lion in combination with Nvidia graphics cards (I use a new retina Macbook, but it's reproduced on all Mountain Lion / Nvidia combinations).

    At mentioned link people are talking about it for ages but nobody at Microsoft is responding...

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