Arrow keys don't work in slide view mode in powerpoint

Anonymous
2013-02-24T03:42:39+00:00

My powerpoint used to work fine but recently I am unable to advance or move my slides backwards in the Slide view mode with arrow keys, space bar and return.  Nothing seems to work.  I cannot even exit the presentation with the ESC key.  I need to use the cursor to exit presentation.  Because of this situation, I cannot use the remote control to advance my slides.  PLS HELP!!!

Microsoft 365 and Office | PowerPoint | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2017-06-01T06:50:19+00:00

I have fixed the problem on my side following these steps:

  • Open the "Slide show" tab in the ribbon
  • Click on "Set Up Slide Show"
  • Make sure that following options are selected "Show type" = presented by the speaker (full screen) and "Advance slides" = manually

Was this answer helpful?

90+ people found this answer helpful.
0 comments No comments

59 additional answers

Sort by: Most helpful
  1. Anonymous
    2013-05-12T07:33:56+00:00

    I repeat the question of Doug-Carroll, is there anyone who installed the update without any new problems?

    The keys, are they working? Is there anything else, that doesn´t work anymore?

    I mean, you have to ask for that, microsoft. There were several updates, that killed more than they repaired..

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2013-05-09T21:56:48+00:00

    It looks like update 14.3.4 came out a couple of days ago, and is available for download.

    http://support.microsoft.com/kb/2830450

    The notes include the following:

    Remote devices lose control while in Presentation Mode in Microsoft PowerPoint for Mac

    Fixes an issue in which keyboards and remotes may lose control in a PowerPoint for Mac slide show.

    I just noticed this, has anyone had the chance to test it out yet?

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2013-04-12T14:48:58+00:00

    I have the same problem.

    I wanted to reply in the hope I get updates when this is fixed.

    I really don't want to go through the hassle of uninstalling.

    I will wait for the next fix.

    Has anyone filed a bug with Microsoft?

    Where can I view it?

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2013-04-05T12:49:16+00:00

    Its quite simple, uninstall office 2011, and then reinstall without going into the 14.3 series of updates.

    http://support.microsoft.com/kb/2398768

    Was this answer helpful?

    0 comments No comments