Office 2013 Professional offline help - how do I install it

Anonymous
2013-03-12T00:54:56+00:00

Hi all:

I am using Office Professional 2013 and I need to install offline help.  I've searched the topic and no answers come up.

I travel a lot and the planes and places I go don't have easy access to the Internet.  In other words, online help WILL NOT work for me.

Where is offline help located or are there additional downloads?  I REALLY MISS distribution DVDs and being able to setup Office my way.

Thanks,

rp

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2016-09-19T15:34:18+00:00

    Have you tried launching Word in safe mode? Same problem?

    Exactly the same problem as reported earlier. Check Google for "office 2013 help files not working" Last week there were 25,000,000 references to this. Today its 543,000,000.

    Looks like the problem is growing.

    I did find an explanation from Microsoft. Seems they removed the help files to save 3.2% of the file size of an installation. Not much to me with 6 terabytes of space on my drives, but I suppose it cuts their bandwidth costs. They will not be restored unless enough people complain.

    I saw things like this coming when they gave a free update to Windows 10. Get that free and pay through the nose for everything else it seems. I hope I am wrong, but .....

    Just for reference, does the very expensive replacement for office - Office 365 - have any help files, on or off line?

    Have fun.

    Howard

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  2. Anonymous
    2017-03-05T16:35:36+00:00

    Its nowid September 2016. Help did work on my machjne until a bug in Windows 10 needed a re install.  Now there is no help at all. I paid for a product with help

     Removing or disabling it is fraudulent

     Any lawyers out there able to take on Microsoft?

    I'm on Windows 10 (just got the Anniversary udate) and offline help still works in Word 2010 and 2013 (although 2013's offline help is paltry).  I assume the same is true of Word 2016. Did you try pressing the F1 key? What happened?

    I am a lawyer, and would not want to spend the time on this. On the other hand if you have a spare couple of hundreds of thousands of dollars to invest, I'm sure you can find a lawyer willing to help you spend it. Probably on other issues with Office and Word though, not this one.

    But It opens the Windows Tips app.

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